I was very satisfied with the efficiency of service - inside and outside/arrival. And, I was impressed with the wait area, Cafe, and amenities (WiFi, computer cubicles, kid’s gaming area).
Very nice! (Molly too!)
8/10/2019
Vladimir T. VERIFIED CUSTOMER
Very courteous, professional quick service.
8/10/2019
Monica C. VERIFIED CUSTOMER
Adam went above and beyond with customer service. That was appreciated after experiencing the not so positive chnages Roseville Toyota has made with their processes. My father stopped servicing his Toyota here, I may follow suit as well. But because of Adam''s help I may give them one more try.
8/10/2019
Ryan H. VERIFIED CUSTOMER
Quick and thorough experience. The car was delivered completed within the timeframe I was given
8/10/2019
Richard W. VERIFIED CUSTOMER
Shane is the main reason I travel from Woodland to Roseville for service on my vehicles. I could go to Davis (a MUCH shorter drive!) but the customer service provided by Roseville Toyota is so much better that it is worth it to me to drive to Roseville!
Now just bring Jacquie back from Miata and Roseville Toyota will be perfect!
8/10/2019
Mohammed A. VERIFIED CUSTOMER
Staff always makes the right suggestions and delivers the best service
8/10/2019
Terry L. VERIFIED CUSTOMER
AUSTIN WAS FANTASTICJ
8/10/2019
Brad W. VERIFIED CUSTOMER
Derek was very helpful and worked with me.
8/10/2019
Azzedine D. VERIFIED CUSTOMER
Thanks to Cory for being patient and explains a lot of things to me about my car l will give 5 stars to that person.
8/10/2019
Donna H. VERIFIED CUSTOMER
Great service from paul
8/10/2019
Melinda A. VERIFIED CUSTOMER
Michael is amazing. Always keeps me up to date, and informed on the status of my vehicle. Returns calls promptly, and is always pleasant. He is the reason I keep coming back to Roseville Toyota.
8/10/2019
Melinda-Robert C. VERIFIED CUSTOMER
Service told my wife they would send Lyft to pick her up. She called multiple times, each time she was told that she would be called right back by her service advisor. She ended up having to make her own arrangements to get a ride. When she arrived her service advisor was rude and defensive.
We are very disappointed in the customer service she received.
8/10/2019
Konstantin A. VERIFIED CUSTOMER
Adam is awesome! He is very detail oriented, knowledgeable and pleasant to deal with. Thank you Adam for making my Friday afternoon a pleasant one!
8/10/2019
Pamela D. VERIFIED CUSTOMER
I asked for the complementary car wash and was told it was done, but when I got my car I found it was not washed. So, I went through everything to make sure it was all done. I asked for my windshield wipers to be replaced, but because the car wasn’t washed, I questioned whether the wipers were even replaced. I did not leave with the confidence that everything I asked to be done and paid for was actually done.
8/10/2019
Doug-Colleen C. VERIFIED CUSTOMER
Very kind and helpful.
8/10/2019
Josefa F. VERIFIED CUSTOMER
Roseville Toyota as always they been very helpful
and Honest to goodness’s in all my needs. They’ve
always came up with positive suggestions; straight
forward. KUDOS to all staff specially all the gentlemen
Who help me today. I’m very SATISFIED!!!
8/10/2019
Peter P. VERIFIED CUSTOMER
Thanks,he did a good job
8/10/2019
Kevin C. VERIFIED CUSTOMER
The truck sat outside for over 2 hours before you started the 15 min repair... And that was with an appointment...
8/10/2019
Roger E. VERIFIED CUSTOMER
I am very pleased with Cory Lunsford as my service advisor.
Roger E
8/10/2019
Talbert D. VERIFIED CUSTOMER
He wanted to charge me for setting my door openings in 18 years Toyota has set my doors free in 18 different cars.