Jim took the time to inform me of my situation with my truck that was great
7/31/2019
David M. VERIFIED CUSTOMER
Adam is great! We could not have a better service manager than Adam. He’s everything you would want: friendly, reliable, honest & looks our for the customer. Dave Morrow
Side note: Please take me off the follow up phone call survey list. Also, please don’t send me a survey from the manufacturer. Finally, your sales team keeps calling me. Please take me off that list. Thanks!
7/31/2019
John L. VERIFIED CUSTOMER
Adam was excellent and very thorough. I appreciate the time he took going over my vehicles needs.
7/31/2019
Rachael B. VERIFIED CUSTOMER
Cory was very kind and helpful during a stressful situation.
7/31/2019
Randall G. VERIFIED CUSTOMER
Thank you for noting my vehicle concerns and responding in a timely
Manner. I loved being updated and letting me know
Estimates. The tacoma truck was serviced and available
For our needs very quickly and we appreciate Toyota’s
Team of experts. Derek was excellent.
7/31/2019
Susan R. VERIFIED CUSTOMER
So far it is working okay. Thank you.
7/31/2019
Julianne M. VERIFIED CUSTOMER
Michael always provides exceptional service!
7/31/2019
David L. VERIFIED CUSTOMER
Service rep, Lacey, was excellent
7/31/2019
Bryan C. VERIFIED CUSTOMER
100% satisfied.
7/31/2019
Jaime A. VERIFIED CUSTOMER
I am very satisfied with Chris he explained clearly what was needed and overall I am happy with the service department.
7/31/2019
Marline H. VERIFIED CUSTOMER
No surveys
7/31/2019
Michael K. VERIFIED CUSTOMER
She did great
7/31/2019
Barbara W. VERIFIED CUSTOMER
Rebekah was fantastic! She was friendly, helpful, and professional. She even offered to make my next service appointment! Awesome employee..definitely keep her!
7/31/2019
Bill P. VERIFIED CUSTOMER
Great service and personnel, Paul provided the Best service.
7/31/2019
Larry H. VERIFIED CUSTOMER
Steve is a professional and a great service writer!
7/30/2019
Ronald A. VERIFIED CUSTOMER
Service performed as requested anc brake concern was addressed.
7/30/2019
Evon C. VERIFIED CUSTOMER
The main reason I continue to return to Roseville Toyota is because of Mr Michael North the advisor
He is very personable and most humble
He is willing to listen and will do the research for me. On time and complete
I live in Elk Grove where there is a Toyota dealership but the service is nowhere near you
I throughly enjoy your facility n the coffee shop.
A lady working in your coffee shop ( Asian Lady middle age ) is also very sweet always smile and happy which makes me feel comfortable