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Real Reviews from VERIFIED CUSTOMERS
Lee W. VERIFIED CUSTOMER
Michael North is an asset to Roseville Toyota.
7/22/2019
Kenneth S. VERIFIED CUSTOMER
The promised work completed in a timely fashion.
7/22/2019
Rodolfo A. VERIFIED CUSTOMER
Good guys
7/22/2019
William-Donna H. VERIFIED CUSTOMER
Steve was great to work with! Highly recommend!
7/22/2019
Christina L. VERIFIED CUSTOMER
Barbara Robertson is kind and good service to me so she is definitely be recommended to used her again.
7/22/2019
Christina L. VERIFIED CUSTOMER
Barbara Robertson is kind and good service to me so she is definitely be recommended to used her again.
7/22/2019
Michele C. VERIFIED CUSTOMER
Excellent service
7/22/2019
Stuart R. VERIFIED CUSTOMER
Paul did a great job. He clearly explained the service and when it would be done. Then he did exactly what he said he was going to do. Thanks Stu Ryland
7/22/2019
Janine Z. VERIFIED CUSTOMER
The recall on my car was performed expeditiously and Shane and every employee were very curteous and smiling!!
7/22/2019
Trang B. VERIFIED CUSTOMER
I didn’t receive any reminder for my appointment this time , but Barbara said that I should with my future appointments. Once I checked in, all went well.
7/22/2019
Isaac &. VERIFIED CUSTOMER
Steve went above and beyond. He told us that the technician only found one issue with our van and then he had to call back and let us know that there was actually something else wrong. He wanted to make sure we were completely satisfied and was very sorry for the error. To make it right he only charged us the cost for the parts, he didn’t charge the labor cost. We are very thankful and satisfied!
7/22/2019
Yumi S. VERIFIED CUSTOMER
Service wasn’t great by maintenance light was on after an oil change and asked for car wash and it wasn’t done when the car was ready!
7/22/2019
Brett S. VERIFIED CUSTOMER
Alex did a great job. The only concern I have is about the mechanics using their own lug nut remover tool and what happens next time if they stripped the lug nut on my truck. Alex did a great job relaying this info and moving the maintenance along.
7/22/2019
Chansoury P. VERIFIED CUSTOMER
Fast and friendly just the way I like it. Thank you.
7/22/2019
Jessica J. VERIFIED CUSTOMER
Fast and an easy process.
7/22/2019
Brenna K. VERIFIED CUSTOMER
Paul was amazing. Very kind and funny and got me through my transaction quickly. However, while waiting for my service to be done i was having a coffee I was approached by a salesman who was absolutely relentless about me looking at cars and it was incredibly rude. He continuously talked to me while I had my headphones and and even after trying to tell him multiple times that I was only there for a recall and was not even remotely interested, he continued to persist until the point where I became incredibly frustrated and had to literally fake an emergency so that he would leave me alone. Again, Paul was awesome. Paul is cool.
7/22/2019
Teresa B. VERIFIED CUSTOMER
when I got my car back the mats weren't down at all they're all thrown in the back there was parts from over and different parts of the car just thrown in the back nothing was put back in the gas tank was empty it was half full when I dropped it off there's also a wind visor on my hood that they took off and never put back on I was just in the back so I'm not very pleased and there's some new scratches I noticed when I got home on the move your mirrors on both sides that exact spot so I'm not real happy
7/22/2019
Elisa M. VERIFIED CUSTOMER
Shane was very professional and I do appreciate the professionalism he greeted me with and the timely manner my vehicle was done with its service. The only negative I have is with the car wash I don’t know the process but my windows were left dirty on the outside. And did not know because of my racks on my roof I may not have been able to get the wash.
7/22/2019
Rajesh S. VERIFIED CUSTOMER
Very good customer service by Adam Kucharek
7/22/2019
Debra F. VERIFIED CUSTOMER
Lacey was very friendly and professional. She said it would be an hour and a half for my service and my car was done right on time.
7/22/2019