Roseville Toyota the best auto dealer in town and Chris Martinez top of the line with politeness and very knowledgeable.
7/21/2019
Val D. VERIFIED CUSTOMER
Satisfied with Jim's service, but disappointed that I made an appointment for 1pm, and it took 2hrs, 15 minutes to complete service.
7/21/2019
Allen B. VERIFIED CUSTOMER
Speedy efficient work
7/21/2019
Kathryn L. VERIFIED CUSTOMER
Jim was very professional and knowledgeable. He was very prompt and kept me well informed.
Sincerely,
A very satisfied customer
7/21/2019
Dale R. VERIFIED CUSTOMER
Explained work thoroughly, real professional and a nice guy !
7/21/2019
Gail M. VERIFIED CUSTOMER
Very good customer service
7/21/2019
Rosa M. VERIFIED CUSTOMER
I have been coming to Toyota for my car to be service for a year now. Everyone I come in the service department of customer service has been very pleasant and welcoming. Adam would focus on the negative aspect of how service would be done. I had to be the one to point out the positive aspect of coming in. He stated how coming in on certain times can be very busy and take awhile to get car back. I had to be the one to explain the positive points of coming in. It appeared by his statements of how I have it figured out on when to come in was a bit sarcastic but in a monotone way. Having a conversation with him on being more positive with customers would be more helpful overall. I had many conversations with the service customer service and it has been awesome with their positive attitude ect. Adam unfortunately was the opposite.
Sincerely
Rosa M
7/21/2019
Shelly T. VERIFIED CUSTOMER
We love Roseville Toyota.
7/21/2019
Patricia M. VERIFIED CUSTOMER
The entire staff was courteous and professional. Ms. Payton did an excellent job. Also noteworthy were all the personnel from the young woman who greeted us as we pulled in and took the initial information to the young man who drove our car from the service area, handed us the keys back and thanked us for our business. They not only represented the Toyota dealership well, but also positively represented the technicians and staff who worked on our vehicle but we never met. Thus one senses a great and positive team effort here!!! Thank-you.
7/21/2019
Debbie M. VERIFIED CUSTOMER
It was my first time there. The service was super quick and easy and everyone was very friendly!
7/21/2019
Maricel P. VERIFIED CUSTOMER
Very nice customer service and it is pretty quick service if you decided to wait.????
7/21/2019
Richard Z. VERIFIED CUSTOMER
There was a question I had regarding the price of the Tube Steps and Michael was on it with no questions asked. I wouldn’t nor won’t hesitate to return for any needed services.
7/21/2019
Kelly A. VERIFIED CUSTOMER
Pleasant experience
7/21/2019
Arika G. VERIFIED CUSTOMER
Mike is awesome, give this man a raise. Easiest service advisor I've dealt with there so far.
7/21/2019
Corinne M. VERIFIED CUSTOMER
Service was quick and efficient!
7/21/2019
Spencer A. VERIFIED CUSTOMER
Was happy they fixed my truck, really really upset though that you guys made me pay the 150+ money though when I turned around and sold that same truck to you guys AND bought a 2018 Tacoma from you I should get a refund for the battery considering I just bought a 30,000 dollar truck
7/20/2019
Bonnie O. VERIFIED CUSTOMER
I Greatly appreciate Sean’s customer service.
7/20/2019
Christopher M. VERIFIED CUSTOMER
Very efficient and courteous. Thank you!
7/20/2019
Gill, Harwinder. VERIFIED CUSTOMER
Job well done with all the explanation of the work I got on my vehicle very satisfying performance on customer service with respect and kindness
7/20/2019
Alyssa S. VERIFIED CUSTOMER
Paul was very helpful and answered all my questions. Made sure everything was done in a timely manner. Best service advisor.