Very customer service greeters, intake and valet folks. Sean is informative and efficient. Coffee shops makes wait worth it.
7/18/2019
Ronald O. VERIFIED CUSTOMER
Paul is awesome
7/18/2019
Santino O. VERIFIED CUSTOMER
Prompt and thorough service. Alexander was helpful and informative.
7/18/2019
Mariam S. VERIFIED CUSTOMER
Everything went very smoothly and professionally.
7/18/2019
Judith M. VERIFIED CUSTOMER
The car service was completed very quickly, and I have no complaints. Alexander was knowledgeable and polite.
7/18/2019
Anna S. VERIFIED CUSTOMER
Sean was amazing. My shuttle driver Jim was amazing. I had a 10/10 experience. I’ll definitely be back when the need arises.
7/18/2019
Gary D. VERIFIED CUSTOMER
Have worked with Lacey in the past. Always a pleasure and beyond satisfactory. A true asset to your organization. Thanks, GD.
7/18/2019
John &. VERIFIED CUSTOMER
Everytime I bring my car in for servicing I receive excellent customer service
7/18/2019
Jose C. VERIFIED CUSTOMER
very happy for the service they gave me I help in Spanish
7/18/2019
Claire G. VERIFIED CUSTOMER
Super nice and knowledgeable! I appreciate all of his and Lacey's help! Thank you guys!!
7/18/2019
Timothy B. VERIFIED CUSTOMER
Cory Lunsford is the key member of the Toyota Service Team at Roseville Toyota. I value his high level of professionalism and expertise in meeting and exceeding all of my needs as a Roseville Toyota customer. Thank you Cory for all of your help. Highly recommended for getting the job done on time and with the highest degree of customer satisfaction.
Tim Bliss
7/18/2019
Anthony C. VERIFIED CUSTOMER
Explained to the service manager(Chris) that my parking brake doesn't hold on an incline, and that the brake shoes needed to be inspected and adjusted. Instead the tech only adjusted the cable (not the shoes, and did not remove the wheels and rotors to inspect the mechanism and shoes as requested). The parking brake still does not hold (no better than when I took it in). The only difference is I wasted a 45 minute drive from Grass Valley, an hour waiting, and $99 dollars. Extremely disappointed. Expected much better. Is that how YOUR vehicle would be treated at Roseville Toyota. Don't think so.
7/18/2019
Harold H. VERIFIED CUSTOMER
Alex was comprehensive and efficient.
7/18/2019
Shyrl H. VERIFIED CUSTOMER
Very friendly and efficient!
7/18/2019
Michelle-Dylan R. VERIFIED CUSTOMER
Every one was amazing as always
7/18/2019
Carl G. VERIFIED CUSTOMER
Everything was done well
Thanks for the care for my Camry
Carl
7/18/2019
Carolina L. VERIFIED CUSTOMER
My experience was unpleasant. The lady who answered me was asking her about the service they gave my car when other people came in and she spoke with them to talk and She totally ignored what I was saying. Then the other people left and did not bother asking for an apology for the interruption.
7/18/2019
Carlos S. VERIFIED CUSTOMER
Alex did an outstanding job !
7/18/2019
Virginia Z. VERIFIED CUSTOMER
I mentioned to Alexander and Payton that your dealership isnt very ADA friendly. Register car here, go there for service advisor, go there to pay for car, go there to sign off on the service, then get keys and go. They both made sure I didnt have to do any ok f that. Did paperwork, they had the car brought up, went and got the keys, put my leftovers in, my walker, etc. VERY HELPFUL.