We moved here from San Francisco and we have loved the time and service of Roseville Toyota. Keep up the good work
7/16/2019
Rosa R. VERIFIED CUSTOMER
Great job
7/16/2019
Deborah T. VERIFIED CUSTOMER
She made the process of serving my car a breeze. She even assisted me with setting up voice recognition in my car. I’m very grateful for her knowledge. Lacey is very professional.
7/16/2019
Francis C. VERIFIED CUSTOMER
Shane is always very helpful, knowledgeable and polite.
7/16/2019
William F. VERIFIED CUSTOMER
I am not sure if my vehicle was serviced or not. I was told that my car would be washed but it wasn't. There were black shoe marks on the kick panels on the drivers entrance which I had to remove myself. The sticker that was put on the inside of my windshield wasn't for my car. Hopefully the oil did get changed and the recall service was performed. Not a very good start for my first service at your dealership. I forgot to add that I got to hear and watch the service manager call a meeting where he yelled at his reports inside his office. Not an enjoyable experience to witness that.
7/16/2019
Kelby-Carrie N. VERIFIED CUSTOMER
John was thorough and professional. He took to the time to explain all the details of our repairs and why they needed to be done. John will now always be my service rep. Thank you, John.
7/15/2019
Sandra H. VERIFIED CUSTOMER
Took valet 45 minutes to find the keys to my truck, and then they did not provide complete set of lug nuts, only sent home with 6. Denise was great in valet, very diligent to find keys. Spoke to Cole at service. He has not yet called to say he has sent it has light nuts for my 4 tires/wheels. He was polite, but still has not provided call about lug nuts.
7/15/2019
Lori G. VERIFIED CUSTOMER
Steve went above and beyond! I had only become aware that my daughters registration was due on the 12th so I was going to pay online like I normally do. That’s when I saw the recall message so it wouldn’t let me renew. So I called you guys right away and they said they could get me in for service that same day. I dropped off the Corolla and it was ready in under two hours. Steve explained that I would need to go in person to show the certificate before I could renew the registration and asked if I was a AAA member. I said yes so he told me it would save me time to se if they could do the registration there. I was in and out of AAA in 10 minutes and got my daughters registration renewed before any late penalties! so thankful for Steve’s helpful suggestion. Anything I can do to avoid DMV is a win!! Thanks you guys so much!
7/15/2019
Alvin H. VERIFIED CUSTOMER
Conor proved to be thorough and made sure our expectations were met
7/15/2019
Brian A. VERIFIED CUSTOMER
Adam always answers our questions and makes sure we are completely satisfied.
We request him as our service advisor everytime because we know we will be taken care off.
7/15/2019
Katherine V. VERIFIED CUSTOMER
Fast quick and easy
7/15/2019
Bill S. VERIFIED CUSTOMER
Alex is very friendly, warm, you feel like he cares. Car was ready when he said it would be. Completely and thoroughly satisfied.
7/15/2019
Sarah-Chris J. VERIFIED CUSTOMER
Lacey is incredible! Super sweet and very friendly. Professionalism at the highest level!
7/15/2019
Christian B. VERIFIED CUSTOMER
All was good. Thank you
7/15/2019
Michael W. VERIFIED CUSTOMER
Sean has very great customer service!!!
7/15/2019
Michael M. VERIFIED CUSTOMER
Molly was extremely personable and we appreciated her coming to get us in the waiting room. She was there for us from start to finish. She is an asset to roseville toyota Thank her for us.
7/15/2019
Paul M. VERIFIED CUSTOMER
Great job!
Car service quickly for a reasonable price!