Barbara did an amazing job! She explained and recommended on the services that I need! Thanks!
7/5/2019
Robin H. VERIFIED CUSTOMER
Chris was very personable, efficient and professional. There was one small thing I asked him for at the end of the appointment. He had a quick solution and took care of it immediately. The whole experience today was excellent, even down to your shuttle driver Jim. He was super nice and considerate.
7/5/2019
Chairmain T. VERIFIED CUSTOMER
Conor Egan is friendly and very helpful. He explains everything very well and gives me confidence that I am going to get good service.
7/5/2019
The Platinum. VERIFIED CUSTOMER
It wad good just wish there was a little more communication between the various dept
7/5/2019
Reena W. VERIFIED CUSTOMER
The check in staff were too busy in their personal conversations to acknowledge customers. People were not checked in the order of arrival. I had a 7am appt, the earliest, yet I waited 2.5 hours to get my car back. The back of my seat is broken on a car I’ve only had for 6months. During the visit I was never updated on the progress of my vehicle. Computers were down. No ETA given and my service advisor took 30 mins to finish my paper work after telling me they could not fix my vehicle. With how much Toyota prides it’s self of it’s LEAN processes and superior customer service I was beyond disappointed in how his visit went.
7/5/2019
Armando L. VERIFIED CUSTOMER
Everyone was very professional and the communication provided by Payton was excellent.
7/5/2019
Frederick H. VERIFIED CUSTOMER
The ApplePlay downloaded was problematic and time consuming. Suggest you warn customers that the wait may be unpredictable able.
7/5/2019
Dannie A. VERIFIED CUSTOMER
Everything went smooth
7/5/2019
Derek W. VERIFIED CUSTOMER
Service was prompt, courteous, friendly and in time. My only complaint would be that i wish they would have washed my entire car and not just the areas where the film was applied.
7/5/2019
Marcy R. VERIFIED CUSTOMER
Nothing to do with Adam, he tried his best to resolve the issue but was not able, he asked me to contact him directly for my next visit to try and fix the issue
7/5/2019
Sharon O. VERIFIED CUSTOMER
No complaints.
7/5/2019
Kim M. VERIFIED CUSTOMER
I always appreciate dealing with Chris as he is knowledgeable helpful and trustworthy
7/4/2019
Iosif S. VERIFIED CUSTOMER
Job well done.Thnx,Iosif S
7/4/2019
Richard S. VERIFIED CUSTOMER
Shane and Mike were very thorough, helpful and professional
7/4/2019
Marcia E. VERIFIED CUSTOMER
I’m going to buy the extended service agreement so I can continue servicing my car at Roseville Toyota. 1st class customer service. Thanks for all your help & thank you for all your servicing in advance. Marcia E
7/4/2019
Mike B. VERIFIED CUSTOMER
Adam was extremely helpful. He was alone in his office but multitasked very well helping me and numerous others.
7/4/2019
Wayne R. VERIFIED CUSTOMER
Lacey is a great representative for Roseville Toyota.