I am always treated well when Michael North is my asvisor.
6/15/2019
K H. VERIFIED CUSTOMER
We had the car detailed. When I picked it up they had not cleaned under the middle removable seat. I has the salesman take it back a clean that up. My husband took it out later that evening to store it in the back of the car and the back of the seat was extremely dirty also. We just cleaned it off.
6/15/2019
Sarah S. VERIFIED CUSTOMER
Overall, very satisfied, however, the worklist says that the Windshield Wiper Fluid was topped off, but my van' s informational system is telling me that it is low. It seems like maybe the technician didn't actually top that off and makes me wonder if other things weren't completed.
6/15/2019
Scott J. VERIFIED CUSTOMER
Great service!
6/15/2019
Kimberli I. VERIFIED CUSTOMER
Steve did a great job. He got maintenence and recall work done during same visit. I really appreciated that.
6/15/2019
David D. VERIFIED CUSTOMER
I was just disappointed in the fact that the price has gone up so much for changing the oil-nearly $80 for an oil change seems excessive. And they even quit giving away a free bottle of water as they always did before. And then to top it off the car which was supposed to have been washed came back with tons of bug splatters still all over it.
6/15/2019
Ernesto S. VERIFIED CUSTOMER
He was very eficiente and professional
6/15/2019
Ashley G. VERIFIED CUSTOMER
Great service again! Austin is awesome!
6/15/2019
Antonio V. VERIFIED CUSTOMER
Austin was very courteous. She promptly provded the necessary maintenance other than just the regular oil change from the last visit. I mainly bought my Tacoma in for just an oil change.
6/15/2019
Sandra B. VERIFIED CUSTOMER
Courteous, professional & informative! All good!
6/15/2019
Stephanie F. VERIFIED CUSTOMER
I wasn’t completely satisfied as I had notified Josh beforehand I lived about an hour away from Roseville Toyota and didn’t receive a call from him until 5;30pm—unaware the service center closed at 6pm. I barely made it in time to pick up my car and would have like to been notified in advance so I could have left earlier. Also, I noticed a small scratch on my back bumper that was not there when I had originally dropped it off. There was also a tire guy who greeted me
When I first got there suggesting I buy new tires because my tread was at 40%—when I had JUST visited Elk Grove Toyota and they told me my tread was at 80%. I don’t know why there would be such a huge discrepancy between the two Toyota dealerships. He even went as far to say that my tires were only mediocre and that I should think about investing in new ones—when I had literally just purchased my car from ROSEVILLE TOYOTA a little over a year ago.. was he suggesting I was sold bad tires from the beginning? It just left me a bit frustrated and confused. Other than that, my car looks great.
6/15/2019
Kulwinder S. VERIFIED CUSTOMER
Am not happy
6/15/2019
Peggy K. VERIFIED CUSTOMER
Thank you for the great service!
6/15/2019
Ericka W. VERIFIED CUSTOMER
Sean was very receptive to my input regarding what was wrong with my vehicle. He got my car back to me at the time he promised and had great communication throughout the whole process. I usually work with a different service advisor but I would happily work with Sean in the future.
6/15/2019
Donna J. VERIFIED CUSTOMER
Really great service today!!
6/15/2019
Barbara S. VERIFIED CUSTOMER
I love driving a Toyota!
6/15/2019
Loretta O. VERIFIED CUSTOMER
She has been great to work with! I hope to keep her for my service advisor.
6/15/2019
Hinshiw Tyson. VERIFIED CUSTOMER
He was efficient. Very friendly. Very helpful
6/15/2019
Ceferino L. VERIFIED CUSTOMER
All of the staff are very nice and helpful we have been going to Roseville Toyota for many year so a big thank you to Cory for all of your help . Thanks
6/15/2019
John B. VERIFIED CUSTOMER
Jim is a very knowledgeable and super friendly guy. I have no concerns whatsoever when I leave my vehicle in his capable hands. I can count on honesty and the real breakdown of what I need for my vehicle. I would recommend Jim to ANY of my friends or family. Kudos to Jim.