Chris was awesome. Courteous, knowledgable and fast.
10/13/2021
David L. VERIFIED CUSTOMER
Thank you Austin!
10/13/2021
Daniel D. VERIFIED CUSTOMER
Your system is broken when it comes to picking up the vehicle. Making people have to go to the same person who took the vehicle in is a grand waste of time. Every time I come to pick up the vehicle there are attendants who are available but I am always told that I have to wait for the exact person who did the intake … why? On this visit there were FOUR attendants with no one waiting and I had to stand there for 15 minutes to get my paperwork. This is absurd. The intake process is cumbersome enough. Why make the pickup process so overly prescriptive. Everyone is always friendly, but your process could easily be trimmed in a few places.
10/13/2021
Jeffrey G. VERIFIED CUSTOMER
Austin delivered an exceptional customer service experience and she was on point with educating us about car parts. Bravo!
10/12/2021
Ken I. VERIFIED CUSTOMER
Chris has become a good friend and someone I can trust
10/12/2021
Justin S. VERIFIED CUSTOMER
Connor always takes great care of me. Once again he made the service appointment great experience. Got my brakes fixed and they were great excellent service along the way
10/12/2021
Lori M. VERIFIED CUSTOMER
Omid was very proficient, professional, and friendly.
10/12/2021
Anne M. VERIFIED CUSTOMER
Helpful and pleasant to talk to at end of day when people are generally mentally checking out to go home.
10/12/2021
Jean M. VERIFIED CUSTOMER
Im sorry what was it that Rachel helped me with?
10/12/2021
Karen S. VERIFIED CUSTOMER
Long wait, but generally a good experience
10/12/2021
Ronald R. VERIFIED CUSTOMER
Please replace you intercom. Could not understand the names being called out!
10/12/2021
Ester-Howard C. VERIFIED CUSTOMER
Friendly and speedy service
10/12/2021
Pamela H. VERIFIED CUSTOMER
I have always been very pleased with my service until 10/10. Then speaking with Omid Oskuie I have had before with his kind professional manner. I told him the issue & he started working on the problem speedily do to the fact. I had my 2 small grandchildren there for 1hr getting my car service earlier. Excellent job Omid got me a rental car assured me my car would be taking care off. Also the rental car guys was awesome 2. Excellent job Toyota Roseville
10/12/2021
Norman M. VERIFIED CUSTOMER
Great service experience! Professional, courtious and quick. Thanks!
10/12/2021
Alexander M. VERIFIED CUSTOMER
It is a wonderful experience to have Cory Lunsford for our service representative. Thank you Cory..