I worked for Autowest Dodge years ago. Its sure changed in the auto mall. You guys are huge and we shrunk. My experience with everyone I met was positive,each of your employees were freindly,professional and engaging. Even ones walking down the hallways. Shane was professional, explained everytging,kept me informed and delivered on his promise. A great way to start my day. Thank You all...
1/19/2022
Callie F. VERIFIED CUSTOMER
Received excellent customer service. Car completed within a reasonable time????
1/19/2022
Thomas N. VERIFIED CUSTOMER
There is never the slightest doubt that my vehicle is in the best of hands when left in the care of Chris Martinez. I trust him whole heartedly.
1/19/2022
Danny S. VERIFIED CUSTOMER
Your staff is friendly and always helpful
1/19/2022
Elizabeth I. VERIFIED CUSTOMER
I was charged by the rental car company when I was told it was completely free from Toyota. I also had to wait one hour and 15 minutes to get my car rental, which is a ridiculous amount of time. They also did not tell me to have my insurance information available. I did not have a good experience.
1/19/2022
Helen L. VERIFIED CUSTOMER
Yes the advisor let me know what my car needed and provided a package that worked for all my maintenance thank you
1/19/2022
Zachary S. VERIFIED CUSTOMER
Rachel was very professional while being personable. Everyone I encountered was pleasant. Truly appreciated the service. Also, it was done so fast! Thanks!
1/19/2022
Elisa A. VERIFIED CUSTOMER
The people were very nice, but I am disappointed that this went out in our car with only 50k miles. The fact that corporate did not cover this under the power train warranty is extremely upsetting. Even a discount on the service would have been appreciated, but nothing. We will think long and hard before purchasing another Toyota.
1/19/2022
Patricia-Gretchen D. VERIFIED CUSTOMER
He explained everything to us, assuring us that the tire was indeed under warranty.
1/19/2022
Marie C. VERIFIED CUSTOMER
Good experience as usual with the Roseville Toyota service sept.
I was assisted by Chris Martinez and David.
Checked out everything and my Camry running
near perfect, a 2014 cushy Hybrid.
Checked tires, battery, brakes and shocks.
Give my best to Cole Anderson. Due to Covid many folks out but it did not impact my service. Marie C
1/19/2022
Susan G. VERIFIED CUSTOMER
Cory has been my advisor for years and has always taken excellent care of me and my vehicle. I always request him.
1/18/2022
Sullivan, Patricia. VERIFIED CUSTOMER
Everything efficient, great
1/18/2022
Debra K. VERIFIED CUSTOMER
Excellent Service for over 20 years, I’ve owned 5 Toyotas
1/18/2022
Rosa E. VERIFIED CUSTOMER
Great service felt very welcome and especially loved how helpful Michael Webster was was very cool and very nice great guy but overall loved my experience and had a great time.
1/18/2022
Yadi A. VERIFIED CUSTOMER
Professional
1/18/2022
Yadi A. VERIFIED CUSTOMER
Professional
1/18/2022
Miro V. VERIFIED CUSTOMER
Very good service
1/18/2022
Stephen K. VERIFIED CUSTOMER
Since I left today, I now have a rattle when I close the driver's side door.
1/18/2022
Peter M. VERIFIED CUSTOMER
Kyle was very professional and understanding throughout this entire process.