I was given a complete explanation of the work to be done
1/8/2022
Jayanta W. VERIFIED CUSTOMER
Very good service. Did not have to wait too long. Thanks. Jay
1/8/2022
Lisanna F. VERIFIED CUSTOMER
Very accommodating professional and on time. Enjoyed having my car serviced
1/8/2022
Kelli M. VERIFIED CUSTOMER
Chris has been taking care of my truck for many years and I wouldn’t take my vehicles anywhere else. He is the best!!!!
1/8/2022
Joyce S. VERIFIED CUSTOMER
Always great service from Chris Martinez
1/8/2022
Jean B. VERIFIED CUSTOMER
Connor is wonderful
1/8/2022
Jorge T. VERIFIED CUSTOMER
I how fast you serviced my car and when it was done it was working great.
1/8/2022
Marilyn W. VERIFIED CUSTOMER
Very courteous and professional with me. Thank you for taking good care of me and my vehicle.
1/7/2022
Al K. VERIFIED CUSTOMER
Very good service
1/7/2022
Regina W. VERIFIED CUSTOMER
Michael could not have been more helpful,friendly .He let me know how the servicing was going and what needed to be done to my car for future repairs.Thank you Michael !
1/7/2022
Merre S. VERIFIED CUSTOMER
Molly is a great representative for Roseville Toyota. She has taken care of me before and has been SUPER every time.
1/7/2022
Shannon G. VERIFIED CUSTOMER
Michael answered all my questions and was professional as well as friendly. He was very conscience in his efforts to take care of all of my concerns while at the same time was fielding incoming calls from other customers because the call center was down. He was amazingly efficient!
1/7/2022
William B. VERIFIED CUSTOMER
In and out on time, great service and reasonable cost.
1/7/2022
Loni- R. VERIFIED CUSTOMER
Service people were a 10 but didn’t like all the services added to
My oil change. I know 2 of them the car recommended but about 6-8 more were put on the list without asking me 1st. Yes he went over them one by one. I think they should have been suggested not just added on. An additional $500-600.
1/7/2022
Debra M. VERIFIED CUSTOMER
Paul is always a pleasure to work with. Always takes care of my car needs.
1/7/2022
Jacquelyn B. VERIFIED CUSTOMER
Everything went fine
1/7/2022
Jim S. VERIFIED CUSTOMER
Paul is great! I was super bummed that a got a hole drilled in my gas tank on christmas eve on my truck that is barley 6 months old. I first called folsom Toyota were i bought the truck and they said all fuel tanks were on back order and they didnt know when they would get any in. I then called roseville and paul said he could get one and thought it might be a week or so. I brought my truck in Monday and paul got the tank over nighted and my truck was ready by Wednesday. Also my insurance only approved a cheaper after market tank but paul was able to get a price match for a genuine toyota factory tank.
This started out as a super lame situation but paul ended up making it a great experience and i ended up really stoked!
Thank you so much!
1/7/2022
Jason B. VERIFIED CUSTOMER
Austin was great. But I got home I checked my fluid levels and my power steering fluid was way under the minimum level and my level on my coolant was low too. Didn’t look like it was checked even though it was noted on my ticket.
1/7/2022
Donna W. VERIFIED CUSTOMER
Connor was once again very friendly and professional.
1/7/2022
Allison A. VERIFIED CUSTOMER
I’ve always had positive experiences with your service advisors and Elmer was no exception. This is one of the reasons I bring my vehicles to Roseville Toyota for service.