The service experience on my Camry today was
Done in a very professional manner. It’s been over
a year since I had the car serviced and Kyle went
Over in detail the service options best for me. Very
Professional. Thank you. DeWolfe Emory
1/6/2022
Marina R. VERIFIED CUSTOMER
Attentive and genuinely nice
1/6/2022
Toribio M. VERIFIED CUSTOMER
No
1/6/2022
James V. VERIFIED CUSTOMER
Payton and Conor took excellent care of us today; as they have numerous times in the past. When either of them is out-of-the-office, the other immediately takes over and supports our needs. Hopefully your maintenance technician, who actually completed the servicing of our Highlander did as equal a great job as your two service advisors did. They certainly are great representatives of your organization.
1/6/2022
Richard D. VERIFIED CUSTOMER
They did what they needed to.
1/6/2022
Dawn C. VERIFIED CUSTOMER
Completely satisfied
1/6/2022
Betty-Stephanie C. VERIFIED CUSTOMER
Very informative
1/6/2022
Dan A. VERIFIED CUSTOMER
Jason provided great customer service. It was a pleasure working with him.
1/6/2022
Christi R. VERIFIED CUSTOMER
Payton was great! Took care of our vehicles needs. It took longer than he expected and he was apologetic and honest.
1/6/2022
Haley H. VERIFIED CUSTOMER
Molly Kennedy was so kind and helpful with anything I asked for help with. She is also, very efficient at her job. Thankful for people like her :)
1/6/2022
Gregory D. VERIFIED CUSTOMER
Didn't want to repair the problem or give me a refund
1/6/2022
Diana M. VERIFIED CUSTOMER
Great service
1/6/2022
Kenny I. VERIFIED CUSTOMER
Drive to 3 toyota dealerships within the Sacramento region with all stating "they can't take walk-ins" although they all where barely open. Decided to drive up to Roseville from Elk Grove and they were able to get my car done within an hour and half. Will definitely will make the drive back up to Roseville for another oil change
1/6/2022
Harwinder G. VERIFIED CUSTOMER
Extraordinary service all the time
1/5/2022
Joanne D. VERIFIED CUSTOMER
Gabrielle was ver professional, knowledgeable and courteous. Thank you.
1/5/2022
Muhammad-Naheed S. VERIFIED CUSTOMER
Not good service
1/5/2022
Francianna P. VERIFIED CUSTOMER
Omid was great he answered all my questions and addressed my concerns. Very pleasant attitude.
1/5/2022
Jerry G. VERIFIED CUSTOMER
We appreciate the detailed information you gave us on our 2017 Prius service. While we were waiting, we ended up trading in our 2017 Prius & purchasing a 2021 Rave 4 Hybrid.
1/5/2022
Linda K. VERIFIED CUSTOMER
1) Had to wait in cafe for THREE HOURS when told it would take 1.5 hours.
2) Upselling pressure by service advisor was too much!
3) Did not feel like Service Advisor was honest or trustworthy.