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Real Reviews from VERIFIED CUSTOMERS
Erika K. VERIFIED CUSTOMER
Not everything should need to be explained to everyone when something is already pre arranged the customer service representative shouldn't make comments about certain things. They should respect what a manager has already allowed to be set in place
12/25/2021
Pete V. VERIFIED CUSTOMER
Kyle was very through and did a great job explaining everything that was done on our car.
12/25/2021
Miriam N. VERIFIED CUSTOMER
Great customer service
12/25/2021
Sandra W. VERIFIED CUSTOMER
Very helpful. Every was great. Thank you
12/25/2021
Wayne S. VERIFIED CUSTOMER
Mike was a **** to me very unprofessional. I was very disappointed with his customer service
12/25/2021
Bea P. VERIFIED CUSTOMER
I’m very pleased with the service I received during my last visit to Roseville Toyota.
12/25/2021
Wagdy K. VERIFIED CUSTOMER
Steve is very cooperative, professional and smart. He helped me throughout. Prices are relatively less expensive than other dealership. He has excellent knowledge with cars. I really appreciate his help.
12/25/2021
Glen- C. VERIFIED CUSTOMER
No complaints. You were very busy but I was in and out quickly.
12/24/2021
Malcolm P. VERIFIED CUSTOMER
Alexander was great (efficient, knowledgeable, friendly and prompt).
12/24/2021
Jessica C. VERIFIED CUSTOMER
Very friendly and efficient service
12/24/2021
Vernon M. VERIFIED CUSTOMER
Omid was very nice and professional. I was unhappy with the length of time it took to fix a tire which kept losing air pressure. I had an appt at 1:00 to get the tire fixed. At 2:15, I asked how long could it possibly take to fix the tire. I was told that a nail was in the tire and it would be another hour. I think it is unacceptable to wait 2 hours to take a nail out of a tire and repair the tire. Not happy at all. This Toyota is our 3rd Highlander from John L. Sullivan and the worst service we have ever had.
12/24/2021
Josie L. VERIFIED CUSTOMER
Every time I come get service yeah or not accurate
12/24/2021
Linda W. VERIFIED CUSTOMER
Michael is very knowledgeable, friendly and professional . He tried his best to help his customers. Toyota is very lucky to have him to represent in service department. Linda Liang Wong
12/24/2021
Kenneth B. VERIFIED CUSTOMER
Molly was timely, thorough & professional before and after my appointment.
12/24/2021
John H. VERIFIED CUSTOMER
Smooth process.
12/24/2021
Tynya B. VERIFIED CUSTOMER
Prompt service/comfortable enviornment/good interaction with sales people (offer to buy my car back)
12/24/2021
Eric C. VERIFIED CUSTOMER
Mr. Lindsey did an excellent job when I brought my vehicle for service even if it was unscheduled. He saw to it that my vehicle's needs were attended to accordingly and in a fast and very efficient way. An employee of his kind is rare to find these days.
12/24/2021
Harry F. VERIFIED CUSTOMER
Always thorough, professional and friendly. Excellent and time sensitive service.
12/24/2021
Rick L. VERIFIED CUSTOMER
Shane has been and was again a great consultant through the process. Very responsive and great to work with. I call now and ask for him by name.
12/24/2021
Anthony B. VERIFIED CUSTOMER
Thank you very much for replacing our brakes!
12/24/2021