I was told be the person who made the appointment that my full synthetic oil change would cost $81. Upon arrival I was presented with an estimate of $128. I was upcharged without my knowledge $30 for tire rotation.
I declined the tire rotation and was charged $92 for the oil change. I called the Toyota service while I was waiting and they confirmed that the oil change was $81. When I asked the advisor I was told, “that’s just what popped up”
12/12/2021
Colleen B. VERIFIED CUSTOMER
Always professional n done right
12/12/2021
Kim E. VERIFIED CUSTOMER
It was a major overdue service for my Tundra, Derek worked with me well to do the much needed maintenance with my budget term.
12/12/2021
Quin M. VERIFIED CUSTOMER
Very professional and was able to answer all my questions.
12/12/2021
Ken D. VERIFIED CUSTOMER
Truck runs like new, excellent job
12/12/2021
Zeke J. VERIFIED CUSTOMER
I only trust Mike North with the service of my vehicle. I am now over 300,000 miles because of the excellent service provided
Zeke J
12/12/2021
Samuel D. VERIFIED CUSTOMER
Amazing service, the best around.
12/12/2021
Marlene U. VERIFIED CUSTOMER
As always…… efficient and highly communicative . I appreciate it so much!!!
Thank you!!!!
12/12/2021
Thomas S. VERIFIED CUSTOMER
You guys rock
12/12/2021
Jeffery-Justin J. VERIFIED CUSTOMER
My truck was completed in a timely manner and my service adviser was friendly and professional.
12/11/2021
Sandra R. VERIFIED CUSTOMER
I had excellent service. Michael was very helpful and professional.
12/11/2021
Tiffany J. VERIFIED CUSTOMER
Kyle was great at every portion, honestly one of the best service advisors I have had. The issue was that my oil change should not have taken over 2 hours when I had an apt, it is super frustrating that it took that long and I was late picking up my kids.
12/11/2021
Maureen W. VERIFIED CUSTOMER
Very friendly and professional. Maureen
12/11/2021
Douglas-Katherine G. VERIFIED CUSTOMER
Advisor Michael and service manager Cole were great...
12/11/2021
Anita P. VERIFIED CUSTOMER
Kyle was very helpful and nice. Give him a raise.
12/11/2021
Rick D. VERIFIED CUSTOMER
Excellent service!
12/11/2021
Laurel R. VERIFIED CUSTOMER
Rachel was wonderful. Everything was handled smoothly and efficiently. Every interaction with her was pleasant.
12/11/2021
John A. VERIFIED CUSTOMER
Shane is always thorough, professional, and very comfortable to deal with. I drive from Phoenix, AZ to have him service my Canry whenever possible, like this servicing was.
12/11/2021
Veronica J. VERIFIED CUSTOMER
Kyle was so helpful, kind and friendly. He made the whole maintenance experience a pleasure. Thank you very much.