Had another great experience with Conner Egan as service writer.
12/3/2021
Ann S. VERIFIED CUSTOMER
Stop having everyone ask why I’m there
When he knew it would take longer he should have let me know
Hour and half longer
12/3/2021
Ruby A. VERIFIED CUSTOMER
Great job, Thank you.
12/3/2021
John J. VERIFIED CUSTOMER
Completely satisfied with your service. I will be back and have already recommended to others.
12/3/2021
John N. VERIFIED CUSTOMER
Cost was twice as much as everyone else in town. Because I was stuck I just rolled over. Bottom line I think the dealership should be able to better complete price wise due to their structure and resources.
12/3/2021
Sarah A. VERIFIED CUSTOMER
My family’s concerns about the air quality the vehicle provides was taken lightly and fully examined to the concern that I brought to their attention. I had to request a new cabin filter be installed and I think it was installed since I noticed a slight improvement in the air quality but not comfortable and normal..
from previous experience with their service over the years with various vehicles I don’t trust that my oil and oil filters and air filters are properly changed and installed with their service times, and concerns are usually pushed and down played. For a customer who pays for their vehicle and purchases parts usually from Roseville all I expect is for the service be done correctly and complete as what you say you will do..
the las test experience was pleasant and decent for a customer who is unaware of misleading service.
12/3/2021
Georgette S. VERIFIED CUSTOMER
The issue with my HomeLink was not resolved
12/3/2021
Luchi K. VERIFIED CUSTOMER
Happy to do a survey. Michael was exceptional. Enjoyed doing business with him. He’s a real asset to Toyota.
12/3/2021
Ymor L. VERIFIED CUSTOMER
Great customer service.
12/3/2021
Zeyad S. VERIFIED CUSTOMER
Thank you for the service
12/3/2021
Tim D. VERIFIED CUSTOMER
I really enjoyed the service. Thank you
12/3/2021
Steven B. VERIFIED CUSTOMER
Great service!
12/3/2021
Brian M. VERIFIED CUSTOMER
Molly was great. I was disappointed that Elk Grove Toyota where I bought my vehicle couldn’t get me an appointment until Dec 14th. I was driving past 2 dealerships to be loyal. I drove to Roseville Toyota and I was done in an hour. Molly was great and told me all my options. I decided to change my full synthetic oil @5,000 miles rather than 10,000 since I’m old school. Molly also had the mechanic give me the filter. I got a lot of “No’s “ at Elk Grove but Roseville is my new go to for service and Molly is my service rep for the next 300k
12/3/2021
Mary C. VERIFIED CUSTOMER
Good service on short notice
12/3/2021
Angelica &. VERIFIED CUSTOMER
Thank you Cory for explaining everything!
12/3/2021
Judy W. VERIFIED CUSTOMER
Excellent service and very satisfied. Will return again when
I have work to be done.
Conor Egan was professional, courteous, friendly and extremely helpful.
I would ask for him every time.
I think he would be a valuable team member.
Thank u for an extremely positive experience.
Judy W
12/3/2021
Nadiya C. VERIFIED CUSTOMER
Thank you Kyle for great professional service. Also thank you your technician for keeping up with good work .
Happy Holidays !
12/3/2021
Adela V. VERIFIED CUSTOMER
Great job, and very quick ?
12/3/2021
Jose-Joy B. VERIFIED CUSTOMER
Yes, Kyle is very professional and knows his cars????.
12/3/2021
Rhiannon K. VERIFIED CUSTOMER
You guys always take such good care of us. That's why we keep coming back. Thank you.