I can always count on you for fast service, efficiency and informative service.
11/20/2021
Carol V. VERIFIED CUSTOMER
Cory was receptive to my concerns ($) about replacing both front tires, not just the one that blew. He involved the tire specialist so I could make an intelligent, safety conscious decision and made sure they put the tire with 6/32 tread into my trunk as a spare.
11/20/2021
Don W. VERIFIED CUSTOMER
Payton is friendly, efficient and accommodating, making reasonable recommendations with workable alternatives
11/20/2021
Nadia N. VERIFIED CUSTOMER
I was extremely pleased with the level of service I had with Gabriel. He was incredibly attentive with all of my needs. I especially appreciate the way he handled the situation with the rodent infestation in my car, took pictures and called me to inform me.
I am also impressed with how they cleaned the engine and did a great job with the overall service.
The experience overall of the Toyota service team would have been perfect if not for the way I was treated coming back to pick up my car. When I arrived, Gabriel had stepped out of his cubicle so I was looking around trying to see if I should go into another cubicle/office to get help. The one next to him had two associates, one of them was helping an individual, the other was facing the other direction and didn’t have a customer but he kept turning his back and looking at me. I stood out there not knowing where to go and though I should approach him but he didn’t even bother to direct me on where to go. I waited a few minutes until I decided to approach an associate wearing a red jacket. He went to look fir Gabriel and found him. I was really annoyed on how the guy behind the cubicle was just looking at me and didn’t bother getting up to help me.
11/20/2021
Carolyn M. VERIFIED CUSTOMER
Service and explanation very good as always, thank you.
11/20/2021
Peter F. VERIFIED CUSTOMER
Great service
11/20/2021
Barbara J. VERIFIED CUSTOMER
Everyone was great . Recent brake jobs were squeaking and service redid them. Thankful - bu morning brakes still squeak
11/20/2021
Kyung J. VERIFIED CUSTOMER
Thanks a lot
11/20/2021
Shira L. VERIFIED CUSTOMER
Paul is awesome
11/20/2021
Terrence J. VERIFIED CUSTOMER
Shane continues to provide us excellent service.
11/20/2021
Julia D. VERIFIED CUSTOMER
Quick service. Explained work done when asked.
11/20/2021
Cheryl P. VERIFIED CUSTOMER
5/5 stars ??????????
11/20/2021
Nancy H. VERIFIED CUSTOMER
Nice and prompt
11/20/2021
Ehab S. VERIFIED CUSTOMER
Would be great if whoever drive’s the car do not change the steering wheel and the seats position. They don’t own the car in order to change it.
11/20/2021
Victor I. VERIFIED CUSTOMER
I was provides with excellent serviservice and additional information for my car. I look forward to working with the team at Toyota Roseville...
11/20/2021
Evan M. VERIFIED CUSTOMER
It was just a simple oil change so everything went fine. The only thing I didn't like was that they adjusted my seat, but it it's not a big deal.