Absolutely wonderful experience. Everyone was nice and I love the store and free coffee! Thanks again.
11/2/2021
Marsha-Gaylord G. VERIFIED CUSTOMER
Austin was fantastic! She was very friendly, professional and attentive to our needs. She confirmed that we had extended care coverage from an out of state dealership and got our 60,000 mile service covered. She got us rides to and from a local restaurant so we could have breakfast while we waited for our car. She is a great representative of your dealership!
11/2/2021
Mike S. VERIFIED CUSTOMER
Elmer and his techs solved the issue of the vehicle failing to start. No error codes showed on the scanner. The vehicle had the same issue in July, but had an error code which lead to the replace of the oil exhaust valve switch. What I was not happy when asked if I had an appointment and felt unwelcomed when I arrived. Vehicles malfunction and I cannot predict when it will occur. I was fortunate enough that the vehicle started and cancelled the tow service.
11/2/2021
Anh H. VERIFIED CUSTOMER
Great service
11/2/2021
Irene R. VERIFIED CUSTOMER
Great customer service!
11/2/2021
Larry N. VERIFIED CUSTOMER
Shane is always making sure my car is serviced to keep me from having problems while on the road. He makes recommendations and suggest areas of concern. He has pretty much advised me since I have had the car. He is a big part of why I feel Roseville Toyota is the place I want to service my car.
11/2/2021
Elma S. VERIFIED CUSTOMER
Molly took time to help us install phone and learn how to open back door with foot. Still learning about new car. We travel 2 1/2 hours each way to buy from Roseville Toyota and get all service thanks to all staff. Even dog friendly and complimentary coffee. Again thanks so much Shelly and Roy
11/2/2021
Donald A. VERIFIED CUSTOMER
Alex did everything that he was asked to do.
11/2/2021
Laura C. VERIFIED CUSTOMER
Shane was friendly, efficient & professional, easy service, thanks
11/1/2021
Tuna D. VERIFIED CUSTOMER
Great service
11/1/2021
Julliana R. VERIFIED CUSTOMER
My car isn’t even ready and it’s been 4 days And they didn’t even give me a rental and I also lost job hours and they lied to me saying they were Gonna have it ready the same day and then the next day
11/1/2021
Ronald W. VERIFIED CUSTOMER
I was a bit surprised my visit took about hour or so.
11/1/2021
Fernando H. VERIFIED CUSTOMER
Michael was great and had everything ready for my car to be serviced. He was patient, understanding and helpful! Thanks Mike!!!
11/1/2021
Eric C. VERIFIED CUSTOMER
Was quick in check in process and the service technician and Alex got my car out quickly.
11/1/2021
Brenda E. VERIFIED CUSTOMER
Excellent customer service
11/1/2021
Hipolito V. VERIFIED CUSTOMER
Exellente
11/1/2021
Nancy M. VERIFIED CUSTOMER
Molly provided awesome customer service. Thank you Toyota for hiring such a wonderful employee!