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Real Reviews from VERIFIED CUSTOMERS
John L. VERIFIED CUSTOMER
Quick and friendly service.
8/22/2019
Kristine M. VERIFIED CUSTOMER
Thank you
8/22/2019
Virginia T. VERIFIED CUSTOMER
Michael was a joy to talk to. Very nice man.
8/22/2019
Carolyn S. VERIFIED CUSTOMER
Coner made my visit so easy & fast.
8/22/2019
Leslie B. VERIFIED CUSTOMER
Kyle called me with an update and estimate for repair. He did say that they weren’t sure what the problem was but that they would have to break down the moor and it would cost $7600. I told him that the car wasn’t even worth the much then he said he would double check on a few things. He called back and then had a diagnosis which would then cost $3000. So after I said that I wasn’t going to pay $7600 the price magically dropped $3600. How can an estimate go from $7600 to $3000. Kyle said that he had miscommunicated the first time or something like that. I asked him who gave him the report for repairs the first time. I just lost a lot of confidence when the estimate varied from $7600 to $3000.
8/22/2019
Scott M. VERIFIED CUSTOMER
As a Roseville Toyota customer, I believe the staff make the safety of my vehicle a top priority.
8/22/2019
Angelito D. VERIFIED CUSTOMER
Lacey is a very nice courteous lady I always ask for her every time I go there for service.
8/22/2019
Daryll J. VERIFIED CUSTOMER
Mike was a real pleasure to deal with, entire process was seamless. Within seconds I had a Lyft ride lined up, and, a link to press for my return trip to your dealership! Everyone was exceedingly happy to help if I had any questions, I was given an internet special discount upon payment of my bill...you guys are running a great shop, keep up the good work...I will be back for future service ???? Sincerely, Daryll J
8/22/2019
Dave P. VERIFIED CUSTOMER
Great as always
8/22/2019
Aimee H. VERIFIED CUSTOMER
Jim was very helpful and gained my trust after explaining all the necessary work that needs to be done on my car. I didn't feel pressured but he informed me on the essential things I should have done in the future. I was so grateful for his patience but all the people at roseville Toyota are wonderful. I am very satisfied with the service there.
8/22/2019
Genaro D. VERIFIED CUSTOMER
Conor Egan was super helpful and knowledgeable.I was satisfied by his assistance.I appreciate his helped.More power to him.
8/22/2019
Taliesha H. VERIFIED CUSTOMER
I was quoted one price but was charged for another . He also told me that my military discount was not honored at your location. I came in a For a simple oil change but received a call stating the technician was unable to to put my oil pan back on because it was broken. When I brought my car in it was not broke. I have came to this location many times for an oil change and all of a sudden my oil pan mysteriously broke. I am unhappy.
8/22/2019
Art V. VERIFIED CUSTOMER
They answered all my questions about a pop up on my screen I got all the answers I needed it
8/22/2019
Russell K. VERIFIED CUSTOMER
Molly did a great job of listening and answering all my questions Great service in a short amount of time, as I had to wait. Coffee was good and that service was great also
8/22/2019
Marie G. VERIFIED CUSTOMER
Everything went very well and fast. Thank you for the service
8/22/2019
Maria T. VERIFIED CUSTOMER
Great service, Conor was a great service advisor would come again
8/22/2019
Zakia S. VERIFIED CUSTOMER
Great service, Adam was a delight to work with.
8/22/2019
Kathleen F. VERIFIED CUSTOMER
Payton was excellent! He explained everything thoroughly and was professional and friendly as well. I was very satisfied with the service.
8/22/2019
Robert M. VERIFIED CUSTOMER
Excellent customer service!! Thank you!
8/22/2019
Tony M. VERIFIED CUSTOMER
First - no shuttle Second- I was told I would be getting an oil change then later when I picked it up it wasn’t done because it wasn’t the time yet. Third- When checking in I was asked if I wanted a car wash. When car brought out I noticed it wasn’t done. I inquired about it and was given a rain check because the car wash was broken. I should have been informed of items 2 and 3 upon checkout not have to inquire myself.
8/22/2019