Sidino made my service visit smooth from start to finish. He greeted me, collected my info, explained the services to be done on my vehicle, provided an estimate of the total cost, made sure I was comfortable in the waiting area, alerted me when my car was ready (which was earlier than estimated), explained everything done to my vehicle, and provided important feedback about my vehicle’s future needs. I appreciated his friendliness, conversational skills, and laid back demeanor. The other staff members were a joy to chat with as well. Thanks for going above and beyond to make my experience as a customer so relaxing and welcoming.
8/16/2019
Murali A. VERIFIED CUSTOMER
Good customer service
8/15/2019
Jimmy L. VERIFIED CUSTOMER
Friendly, knowledgeable, efficient and professional. Great snacks and coffee too
8/15/2019
Michael F. VERIFIED CUSTOMER
Mark knows his job well! The only thing I want to bring to your attention is this:
It appears the “Overdue Service” notice on the GPS screen didn’t get reset. I can swing by anytime to have it reset.
8/15/2019
Duane L. VERIFIED CUSTOMER
Sidino is a great service representative, very clear with the work, super fast service & one of the main reasons I'll keep driving down from San Francisco to have my car serviced at Putnam Mazda. Great interaction every time even when there might be bad news!
8/15/2019
Rene B. VERIFIED CUSTOMER
Ready on time, good communication with service rep Mark. Thorough explanation of what had been done.
8/14/2019
Gursimmar S. VERIFIED CUSTOMER
Mark is great. It seemed like he remembered me, which made me feel very welcomed. Seems like a great guy and was very helpful and explained all the work that was going to be performed.
8/14/2019
Gaby D. VERIFIED CUSTOMER
Always love coming back and getting my car services taken care of with a lot of respect! Really enjoy everybody there!
8/14/2019
Sandrea S. VERIFIED CUSTOMER
I was dry pleased with the thoroughness and timeliness.
8/14/2019
Bich L. VERIFIED CUSTOMER
He is a nice guy. Very good service
8/13/2019
Maria R. VERIFIED CUSTOMER
excellent service
8/13/2019
Stephanie T. VERIFIED CUSTOMER
The service was quick and great as usual
8/13/2019
Jeannie H. VERIFIED CUSTOMER
Thank you Mark for working with Mazda to get my a/c fixed! It's still working!! :)
8/12/2019
Bria S. VERIFIED CUSTOMER
Fast, friendly, and efficient! Actually enjoy bringing our car in for service to you!
8/12/2019
Nathan M. VERIFIED CUSTOMER
I always appreciate the above and beyond service provided at Putnam Mazda. Sidino assisted me on my previous visit as well and nothing has changed. His friendly demeanor and customer service are awesome. He does a great job ensuring your vehicle is in great hands. I will continue to make the drive out to Putnam Mazda for the great service.
8/12/2019
Andrew K. VERIFIED CUSTOMER
Great friendly fast service.
8/11/2019
Charles S. VERIFIED CUSTOMER
Arian did a fine job. He explained all aspects of the service, along with my questions, clearly and completely. Excellent in all respects.
8/11/2019
Shela L. VERIFIED CUSTOMER
Sid was very helpful, friendly, and explained each part of the service well.
8/11/2019
Pansy W. VERIFIED CUSTOMER
Mark was courteous and effective.
8/11/2019
Harry T. VERIFIED CUSTOMER
I always receive excellent customer service from everyone here. Very friendly & fast service. Sidino was very good at greeting me right when I pulled up in the driveway. He always kept me informed & communicated well about what services my car needed.