Very attentive to my cars needs, and in a timely manner.. Lucas and the mechanic Tom Diid great
1/13/2024
April B. VERIFIED CUSTOMER
Blong provided great service and explained everything thoroughly. It was much appreciated.
1/13/2024
Tammy D. VERIFIED CUSTOMER
Keep doing what you doing. Don’t change anything. Great job team.
1/13/2024
Thanh N. VERIFIED CUSTOMER
Thank you very much
1/12/2024
David H. VERIFIED CUSTOMER
Chad fit me in for oil change, short wait.
1/12/2024
Michael S. VERIFIED CUSTOMER
The work was done quickly and everything was completed as requested.
Thanks
1/12/2024
Minh D. VERIFIED CUSTOMER
Rrally fast chrck in. Great communicatuon throughout the quick services on the vehicle, addressing all concerns thouroughky.
1/11/2024
Ernestin M. VERIFIED CUSTOMER
Great job!
1/11/2024
Susan R. VERIFIED CUSTOMER
Was greeted immediately when I drove in
Easy check-in procedure
Always helpful employees
Very pleased with the whole process
Thank you, Rapids Honda!!
1/11/2024
Carol K. VERIFIED CUSTOMER
I was disappointed I sat for an hour before the service on my car was even started. Maybe a change in scheduling needed? The service desk representative was very kind.
1/11/2024
Michael F. VERIFIED CUSTOMER
There wasn’t urgency to find the Runner to bring me home when I first dropped off my car in the morning. I had to walk up to the desk after waiting 20 minutes and ask where my prearranged ride was. ImAlso, on the way back to the dealer the runner was later than expected because, at the request of another advisor, the runner had to drop someone off off in Champlin and that was not communicated to my service advisor. In addition I have requested two recalls be performed and only one was performed and that’s perhaps because there was no parts to do it. I don’t know but it should’ve been communicated why that was done so if you could let me know, that would be great. Thanks certainly the advisor was very personable and otherwise helpful.
1/11/2024
Terry H. VERIFIED CUSTOMER
Good job
1/10/2024
William B. VERIFIED CUSTOMER
Mikey was very confident and assuring. He did expedite my car satisfactorily. I hope to see him next time.
1/10/2024
Mohamed S. VERIFIED CUSTOMER
Thanks
1/10/2024
Larry S. VERIFIED CUSTOMER
I have always had great customer service with Honda both here in Minnesota and in Arizona. Blong did a great job..
1/10/2024
Kathryn E. VERIFIED CUSTOMER
Drew is amazing, he should be a therapist! His calm manner was just what I needed on a bad day. He clearly knows Honda products and explained what would be done. Drew was quite patient with all my questions too. What a wonderful employee you have in this young man!
1/10/2024
Elaine K. VERIFIED CUSTOMER
Lucas was very kind and helpful
1/10/2024
Eric D. VERIFIED CUSTOMER
I received patient, friendly and professional service from Lucas and the entire team at Coon Rapids Honda.
1/9/2024
Dave R. VERIFIED CUSTOMER
Top Notch!!! Service and follow through to the “inth”degree! Lucas kept me informed and helped me with a plan to follow up with the work as I could afford it in the near future.