Chad was a great person to work with. He was very professional and had great customer service skills. He made me feel welcome and notified me as soon as my car was done. He’s a great asset to your company.
12/20/2023
Mark H. VERIFIED CUSTOMER
Very prompt and professional. Found an issue with my Civic and resolved it the same day.
12/20/2023
Craig A. VERIFIED CUSTOMER
Job well done
12/20/2023
Karen D. VERIFIED CUSTOMER
I guess I was disappointed in a few things. I was told the service would take 3 1/2 to 4 hours (I had to wait in tbe lobby, my husband was home sick) and service took 5 hours. Secondly, when I entered the car one of the protective pads on the counsel was missing. I found it on the floor. Finally, all the settings were changed on my car. This may have been due to the recall fix but let me know so I don’t have to do it on the fly.
Some of the recommended work was a year over due, I have had oil changes this year and those services were not mentioned in previous visits.
On a positive note, the people were friendly.
12/20/2023
Donald N. VERIFIED CUSTOMER
Chad Zastrow is the best Service Representative at Rapids Honda!!
He always takes good care of us when we come for any service!
Thank you Chad!!!!!
12/20/2023
Jesse N. VERIFIED CUSTOMER
Friendly, professional, explained everything with detail and accuracy.
12/20/2023
Matthew H. VERIFIED CUSTOMER
Everyone was great.
12/20/2023
Jennifer S. VERIFIED CUSTOMER
Always a pleasure coming to Coon Rapids Honda!
Great people, great servive
12/19/2023
Duaine W. VERIFIED CUSTOMER
I was treated very kindly.
They answered all my questions.
I will be back in 6 months.
12/19/2023
Tsering D. VERIFIED CUSTOMER
Very good customer service.
12/19/2023
Yvonne L. VERIFIED CUSTOMER
To put it simply, my experience with Rapids Honda Service Department has always been excellent, as it was today with Drew. As busy as he was, he was cordial, checked me in immediately, and my car was ready to roll on less than an hour. Kudos to Drew and the mechanics!
12/19/2023
Jacob R. VERIFIED CUSTOMER
Excellent!
12/19/2023
Porter E. VERIFIED CUSTOMER
Blong is the best person I’ve EVER worked with when it has come to my car. He was so incredibly helpful and amazing at communication. It was my first time going to Rapids Honda for my car and because of him I won’t go anywhere else.
12/18/2023
Patricia N. VERIFIED CUSTOMER
Chad was great!
12/17/2023
Aleda P. VERIFIED CUSTOMER
I had to leave my vehicle there through the weekend because they offer no shuttle or drop off. I had to drop off on my lunch break and couldn't make it back and there was nothing offered so I could pick up my car today. Really frustrating and inconvenient. Also an hour wait for an appointment made weeks ago seems excessive.
12/17/2023
Molly S. VERIFIED CUSTOMER
Levi and Drew were great to work with!!! They should get a pay raise! So kind. Levi is so eager to help! My first oil change on my new car and I will be a customer for life!
12/17/2023
Michelle B. VERIFIED CUSTOMER
Drew was great!!
12/16/2023
Susan V. VERIFIED CUSTOMER
Customer service was great! My tire was fixed quickly.