Always a good experience and great service at Rapids Honda.
12/15/2023
Cornelius B. VERIFIED CUSTOMER
Lucas was very professional, courteous and knowledgeable. A-1 experience.
12/14/2023
Monroe R. VERIFIED CUSTOMER
Thank you for all your hard work.
12/14/2023
Bruce R. VERIFIED CUSTOMER
Griendly, knowledgeable, and has a sense of urgency.
12/14/2023
Jeff F. VERIFIED CUSTOMER
Lucas is always very professional with me in my dealings with the service department. I feel I get great service at a reasonable price.
12/14/2023
Debra Jo. VERIFIED CUSTOMER
Tech Levi forgot to provide a complimentary car wash. otherwise, service was A1
12/13/2023
Kari Y. VERIFIED CUSTOMER
My issues - I didn't get a car wash after my car was done. I would have expected that after the maintenance it would automatically be washed .
I'm stunned that it wasn't. My number rating is too late to change.
Instead 10, it would have dropped to 5, if not lower. Lack of detail is not ok. Your cars are expensive, l would've expected better service. When my lease is up, I will turn it in and take my business elsewhere .I’ll tell anyone I know to not go to yours. This isn’t just about a car wash and any routine maintenance, it’s about overall poor customer service. I left a message Shawn this morning , but he hasn’t called me back. Not a shock for me.
12/13/2023
Patricia K. VERIFIED CUSTOMER
Under one hour this time for a oil change
12/13/2023
Jerry S. VERIFIED CUSTOMER
Quick turnaround for the oil change and service.
Thanks
12/13/2023
Paula D. VERIFIED CUSTOMER
Always fruendly.
12/13/2023
Janette E. VERIFIED CUSTOMER
Drew was great. Got me out earlier than expected
12/13/2023
Lauren R. VERIFIED CUSTOMER
Great experience!! :)
12/13/2023
Mike O. VERIFIED CUSTOMER
Good job keeping me up to date and nice
12/12/2023
Kathie M. VERIFIED CUSTOMER
Just over an hour to get oil changed rear differential fluid changed and tires rotated. That’s pretty good! very satisfied