Chad greeted me with a smile as soon as he walked into the Service area. He answered my questions I had about Oil changes. When I come in for The Butler Service every six months I'm notified it can take up to 4 hours, but when I say I'm waiting he said he'd request that service be done as soon as possible. I was done with in two hours which opened my day to 2 extra hours. Thank you Chad & Service person. I love Coon Rapids Honda.
12/2/2023
Justin L. VERIFIED CUSTOMER
Blong helped us out with our van, appreciate his assistance
12/2/2023
Purkat C. VERIFIED CUSTOMER
My understanding is that a shuttle was available if you lived 10 miles away. I was frustrated that a shuttle wasn’t available. I would have scheduled my day differently or chosen a different day to get my vehicle oil change done. Everyone was very nice but I needed to still be working and would have brought my laptop if I knew a shuttle wouldn’t be available.
12/2/2023
Maria F. VERIFIED CUSTOMER
Satisfechos
12/1/2023
Margaret C. VERIFIED CUSTOMER
Michael was very helpful
12/1/2023
Terry W. VERIFIED CUSTOMER
You always exceed expectations
12/1/2023
Ben G. VERIFIED CUSTOMER
Drew was helpful and communicated well throughout the process.
12/1/2023
Maria D. VERIFIED CUSTOMER
Michael Estrada is wonderful. I will only deal with him when I have an issue with my Honda.! he was excellent at customer service, and any issues I had with my car!! he is the best!!
12/1/2023
Diana F. VERIFIED CUSTOMER
I live in Cambridge and halfway home my low tire pressure came on!! Very frustrating and an anxious feeling being a 65 year old widow who can’t kneel on her knees or squat down to address the issue. It’s a scary world out there for people my age, who do you trust to help you nowadays. I had the same issue before and took it back in about 3xs to your shop. Finally took it to Fleet Farm and paid between $30 -$50 for them to put a new bead on.. no trouble after that!! Very disappointed and frustrated with you guys and tires. The other service was fine.
12/1/2023
Monica S. VERIFIED CUSTOMER
Michael was a great listener. I appreciate how helpful he was through my entire experience .
12/1/2023
Alina V. VERIFIED CUSTOMER
Michael was very helpful. Made sure all of my concerns and questions were addressed. Extremely satisfied with the service!
12/1/2023
Todd H. VERIFIED CUSTOMER
Super quick service and very nice service advisor great customer service
11/30/2023
Mary Q. VERIFIED CUSTOMER
Ok
11/30/2023
Hoa T. VERIFIED CUSTOMER
Would consider trading in for small to mid size suv
11/30/2023
Abongmbu A. VERIFIED CUSTOMER
Clear explanation
11/30/2023
Janice G. VERIFIED CUSTOMER
This was a very pleasant experience I like working with Mr Estrada. Thank you.
11/30/2023
Jackie O. VERIFIED CUSTOMER
1.5 hours seems a bit long for just an oil change. Plus now my check engine light is on.?
11/30/2023
Rebecca T. VERIFIED CUSTOMER
Drew is attentive and suggests possibilities. Very helpful. Nice young man.
11/30/2023
Mary N. VERIFIED CUSTOMER
Please no survey. I just purchased your Black Friday deal which consisted of 3 oil/filter changes for $150.