I was pleased and surprised that the work was done ahead of expected time
11/30/2023
Cary M. VERIFIED CUSTOMER
Thanks again Lucas!
11/29/2023
Robert H. VERIFIED CUSTOMER
As always, Chad Zastrow and the Rapids Team did a great job!!
11/29/2023
Scott D. VERIFIED CUSTOMER
Great job explaining other maintenance needs.
11/29/2023
William S. VERIFIED CUSTOMER
Happy
11/29/2023
The T. VERIFIED CUSTOMER
Yes
11/29/2023
William F. VERIFIED CUSTOMER
Michael does a 1st class job
11/29/2023
Robert J. VERIFIED CUSTOMER
Chad was right on top of my needs and wishes. Cordial and easy T work with. Calling me and communicating.
Thanks Chad
11/29/2023
Denise L. VERIFIED CUSTOMER
My service advisor was Blong Xiong. He was helpful and professional. The customer in front of me was loud,& rude complaining about the amount of shop fees on his bill. Blong was extremely polite and handled the situation well. Excellent representation for Rapids Honda.
11/29/2023
Judi O. VERIFIED CUSTOMER
Lucas was great!
11/28/2023
Terry S. VERIFIED CUSTOMER
Three of my tire valve covers were barely on the stems. Had to tighten them down myself. Same thing happened last tire rotation and lost two caps, which I had to replace on my own dime. Have custom caps so they look nice. This is getting old when work is not done in full and have to keep checking Rapids Honda workmanship. Told the adjuster and he said he would pass on to technician. This is getting old.
11/28/2023
Aimee L. VERIFIED CUSTOMER
Lucas was exceptionally communicative. He walked me through every step of the process with four different things I needed, including a warranty claim. I could not have asked for better service!
11/28/2023
Eric V. VERIFIED CUSTOMER
Ty
11/28/2023
Haylee P. VERIFIED CUSTOMER
Chad was very accommodating, especially given that I didn't make an appt before coming in. He got my vehicle in and out in under the time he advised it would take and was so nice about it!
11/28/2023
Lawrence C. VERIFIED CUSTOMER
Excellent fast service with friendly employees
11/28/2023
Arthur H. VERIFIED CUSTOMER
Mikey Estrada was exceptional. He looked up past records to see what was needed. He told me he would inspect air filters to see if I needed them. I hope I get him as the service advisor every time. He’s very customer helpful
11/28/2023
Lotus N. VERIFIED CUSTOMER
Is beautiful and staff is nice
11/27/2023
Lawrence I. VERIFIED CUSTOMER
Grest servixe
11/26/2023
Autumn G. VERIFIED CUSTOMER
Drew was so kind and helpful in explaining everything that was being repaired. It meant a lot that he took the time to explain.