I’ve left two message - one with service rep and one for the service manager. Neither have been returned.
I was handed my oil change paperwork and sent on my way. When reviewing later at home, I noticed a page about a potential repair. I’d like more info - was the part replaced, do I need to schedule another appt?? The courtesy of a return phone call would be nice.
I didn’t want to have to reply to a survey, but I’m not sure how else to get a reply.
Thank you.
11/19/2023
Brian B. VERIFIED CUSTOMER
Marlin was very kind and did a great job keeping me in the loop!
11/19/2023
Greg L. VERIFIED CUSTOMER
Good service on time
11/18/2023
Deborah R. VERIFIED CUSTOMER
Fast
11/18/2023
Matthew Z. VERIFIED CUSTOMER
I was asked to replace the rear differential fluid and did not know why it needed to be replaced. If it could have been explained to me instead of a yes/no answer then I would have had a good experience.
11/18/2023
Mike H. VERIFIED CUSTOMER
Great customer service let’s me know when my car needs service again
11/18/2023
Scott K. VERIFIED CUSTOMER
Did a great job and you guys should give him a raise
11/18/2023
William P. VERIFIED CUSTOMER
Todo con satisfacción
11/17/2023
Patricia H. VERIFIED CUSTOMER
Great service! Was in and out on time which is very appreciated
11/17/2023
Gerald W. VERIFIED CUSTOMER
Went smooth. Will come back
11/17/2023
Judith S. VERIFIED CUSTOMER
Front widow smeary.Scratches Scratches on right side could have been polished out.
11/17/2023
Bruce F. VERIFIED CUSTOMER
I did not have service on my vehicle.
11/17/2023
Marilyn B. VERIFIED CUSTOMER
Excellent customer service. Thanks!
11/17/2023
Matthew P. VERIFIED CUSTOMER
Shawn is the best, hands down
11/16/2023
Matthew W. VERIFIED CUSTOMER
Went in for just an oil change. Booked an appointment 2 weeks out for 3:15. Arrive at 3:10 and get told it will be an hour for a simple oil change. They did not finish their service until 5! Almost two hours to complete a scheduled in advance simple basic oil change. Absolutely terrible service and will never go back.
11/16/2023
Jeanne M. VERIFIED CUSTOMER
Your work was excellent. Thank you for your service
11/16/2023
Ce G. VERIFIED CUSTOMER
Thank you for the service you did for me today
11/16/2023
Penny G. VERIFIED CUSTOMER
Service team was exceptional! Never had such great service!
11/16/2023
Kay C. VERIFIED CUSTOMER
Drew is always very approachable. As a widow my husband always took care of the cars. I never feel stupid with Drew. He always explains things and does a fantastic job. 10 stars from me!!!!!