Lucas was prompt, communicated well and friendly. It was a pleasure to work with him.
9/29/2023
Jill R. VERIFIED CUSTOMER
Shawn has been excellent to work with. I trust his recommendations.
9/29/2023
Forrest H. VERIFIED CUSTOMER
Chad is always GREAT!
9/29/2023
Linda S. VERIFIED CUSTOMER
He’s fast and great employee!!
9/29/2023
Wendi J. VERIFIED CUSTOMER
Lucas was very friendly and helpful with problem solving the issue with my fit.
9/28/2023
Michelle S. VERIFIED CUSTOMER
Very responsive. Thank you!
9/28/2023
Susan L. VERIFIED CUSTOMER
Lucas was very knowledgeable and answered all my questions and concerns. I was very happy with the service he provided !!
9/28/2023
William M. VERIFIED CUSTOMER
Work completed in a timely fashion including a free car wash.
9/28/2023
Jackie R. VERIFIED CUSTOMER
This is the first time we've had Drew as our service attendant. After talking with him and finding out he's only been working there for 2 years, I was very impressed by his knowledge, attentiveness, and people skills. He said Chad was his 'teacher' and person who trained him as a service attendant. Hats off to both of them!!! We will continue to use your facility as long as we have Chad and/or Drew there to help us! Many thanks for all their help! Jackie
9/28/2023
Shirley K. VERIFIED CUSTOMER
Good job
9/27/2023
Donna S. VERIFIED CUSTOMER
Great customer service!
9/27/2023
Khalid M. VERIFIED CUSTOMER
Overall it was great service! But I’m still having a rare noise coming from the back of the vehicle, it is not even a year since I have purchased the car.
Thanks
9/27/2023
Sharon A. VERIFIED CUSTOMER
It was great
9/27/2023
Gabrielle W. VERIFIED CUSTOMER
They were able to do my maintenance check in a timely manner.
9/27/2023
Fadile U. VERIFIED CUSTOMER
Very good
9/27/2023
Terry B. VERIFIED CUSTOMER
Very quick! Thanks!
9/27/2023
Daniel W. VERIFIED CUSTOMER
Our vehicle was serviced and completed in a timely manner. Then we were notified to come pick it up. We were pleasantly surprised when everything went so smoothly.
9/26/2023
Rebecca F. VERIFIED CUSTOMER
Michael went above and beyond helping me with my vehicle. I'd been calling for months trying to figure something out and he was the only person who actually helped. I don't know how many voice-mails I've left his supervisor and other service people and they never ever call me back. If Mikey hadn't stepped up the way he did, I would never have returned to Rapids Honda. Sean never returns phone calls, I had to physically go into the building to be worth his time to talk to about an issue where my car was damaged during an oil change.
I will only work with Mikey, he's the only one who even makes me feel like I'm worth the time to speak with about vehicle. Mikey is top notch! He is kind, respectful and fully explains the issues.