Wish my car wouldve gotten washed. I asked for it and it was free with its purchase.
Lucas was fantastic!
8/31/2023
Tammy B. VERIFIED CUSTOMER
Traded in our 2011 CRV for a 2024; service and sales teams easy to work with and friendly.
8/31/2023
Sonja S. VERIFIED CUSTOMER
Chad has always been very good to me. I tried to get someone to look at my car right after I bought it but finally the used car manager said to see Chad and he would help me. He did and I appreciate it and him very much.
8/31/2023
Carter J. VERIFIED CUSTOMER
Lube tech was pretty quick. Seemed pretty good at what he was doing. Little surprised you run a manual torque wrench and not torque sticks. Might be a good investment. Either way good job!
8/31/2023
Timothy D. VERIFIED CUSTOMER
Service was well done and professional. Thank you!
8/31/2023
Debra C. VERIFIED CUSTOMER
Thank you.
8/31/2023
Aaron W. VERIFIED CUSTOMER
Michael did a great job. I would definitely come back to get my car worked on at Rapids Honda again.
8/31/2023
Elizabeth C. VERIFIED CUSTOMER
An additional part needed correction, and that was taken care of as part of the entire project. We really appreciate the thorough and professional manner of service. THANKS!!
8/30/2023
Judith S. VERIFIED CUSTOMER
He was very helpful, kind, friendly, and service oriented.
8/30/2023
Linda C. VERIFIED CUSTOMER
Very professional and helpful.
8/30/2023
Adam W. VERIFIED CUSTOMER
Poor communication about process, multiple visits for a simple job, forced to pay ahead of time for part, no explanation of warranty coverage/non coverage
8/30/2023
Michelle P. VERIFIED CUSTOMER
Was very happy to get in early and to be able to add two more fluid changes to my service. I enjoy knowing that there is nothing wrong or major maintenance to be done with my vehicle. Will always go to Marlin
8/29/2023
Sarah W. VERIFIED CUSTOMER
This was the best experience I’ve had at the Rapids dealership. Drew was helpful with an issue I had lingering from a previous service rep. Everything was on time and my son was even gifted stickers that he absolutely loved.
8/29/2023
Marion G. VERIFIED CUSTOMER
Excellent service!
8/29/2023
David S. VERIFIED CUSTOMER
Nice work
8/29/2023
Juan Carlos. VERIFIED CUSTOMER
It is a great service
8/29/2023
Rosella N. VERIFIED CUSTOMER
This was the best service I have had since coming here. The maintenance of the car was outstanding compared to other times . Thank you!
8/29/2023
Gregory M. VERIFIED CUSTOMER
When I first arrived, I stood waiting by the door while four people were busy at their desks or appeared to be. One said hello and will be with you in a moment and then I stood there for another minute and a half to two minutes. I was the only customer waiting they all looked at me and after a long awkward time Sean Richter finally looked and asked if I could be helped. Then, I had to call in to see if my car was ready Sean said 3 hours tops. I called 5 hours in and was put on hold and a machine. Left a message.
Was called back with he’s been busy, nor what I want to hear waiting for my car since scheduled at 7:30am. This is why I’m skeptical about dealership service depts. Too big and impersonal. Glad I didn't wait at the dealership.