Overall service was good but they forgot my car wash, which is free for me. I didn’t notice until I was almost home and I don’t live close so it wouldn’t make sense to drive all the way back. I had to make a separate trip and $15 for a car wash myself. I only mention it because in previous visits they’ve forgotten things too, such as removing the Rapids Honda sticker. Maybe they’re small things but it’s been continually happening.
1/18/2025
David R. VERIFIED CUSTOMER
Work was started on time and completed ahead of expected time. A great no-friction experience.
1/18/2025
Akosua A. VERIFIED CUSTOMER
It took close to 2 hours for an oil change. I lost my side hustle appointment and therefore wages. However, the staff were apologetic so I will let it go. Also why does my page say, the service is unpaid when I have receipt for my payment. Alot to work on. You can do it for I love your center. Looking forward to better service next time.
1/18/2025
Tabitha A. VERIFIED CUSTOMER
Well done
1/18/2025
Manivong V. VERIFIED CUSTOMER
It was a great experience
1/18/2025
Ken K. VERIFIED CUSTOMER
Matt is great, very helpful and immediately assisted me upon arrival. The mechanic team does a great job. I was in and out within an hour. Quick and reliable.
1/18/2025
Vickie S. VERIFIED CUSTOMER
Excellent customer service ????
1/17/2025
Frederick G. VERIFIED CUSTOMER
Drew is a great person to work with.
1/17/2025
Sheila S. VERIFIED CUSTOMER
Matthew did a great job of getting my vehicle serviced in a timely manner. Where I was sitting and waiting I could see the guy working on my car and he did it with efficiency and great effort. I’m very pleased with the service I receive from Rapids Honda.
1/17/2025
Todd H. VERIFIED CUSTOMER
Good guy
1/17/2025
Linda R. VERIFIED CUSTOMER
Michael took very good care of my car and answered all my questions.
1/17/2025
Matt A. VERIFIED CUSTOMER
I was completely satisfied with my service
1/17/2025
Lisa O. VERIFIED CUSTOMER
Efficient, friendly, perfect service!
1/17/2025
Calli S. VERIFIED CUSTOMER
Drew is awesome and goes above and beyond to do the right thing. He is trustworthy and takes the time to explain everything. He is the best. !!!
1/17/2025
Paul L. VERIFIED CUSTOMER
Completed in a timely mater!
1/17/2025
Charles H. VERIFIED CUSTOMER
I loved your shuttle service John the driver did fantastic job
1/17/2025
Rob M. VERIFIED CUSTOMER
Great service
1/17/2025
Larisa S. VERIFIED CUSTOMER
He always goes above and beyond when I bring my vehicle in. He is my go to when I bring my vehicle in, I always look for him to help me.
1/17/2025
Not-Provided A. VERIFIED CUSTOMER
My emails are addressed to ‘not provided’. That’s poor