I left the vehicle with the radio off, when I picked up my vehicle and started it, the music was loud and playing head banging sh$!. Not appreciated at all. Other controls I had left on were turned off.
8/15/2023
Mj F. VERIFIED CUSTOMER
Lucas was super helpful as well as kind. Thanks!
8/15/2023
Nicole G. VERIFIED CUSTOMER
He did an awesome job. He is always a pleasure to work with.
8/15/2023
Irma N. VERIFIED CUSTOMER
The check in staff was great. They were very profesional and service oriented. Service was completed fast, and I was maintained updated on progress.
Also, I needed transportation back home when I dropped the car and the driver was very profesional and courteous.
Thank you team Rapids Honda.
8/15/2023
Paul C. VERIFIED CUSTOMER
Michael did a great job- very friendly, got the work done quickly, and took time to show me how to utilize a safety feature on the automobile. Very satisfied with Rapids Honda
8/15/2023
Crystal L. VERIFIED CUSTOMER
Thank you, everything was very pleasant and my car was ready very quickly.
8/15/2023
Barbara C. VERIFIED CUSTOMER
I was stranded with my car. Jonathan, my service advisor told me the tow was covered under warranty and no cost to me for the tow. After I got home from picking up my vehicle after servicing, and looked at my receipt, I was billed $203.96 for the tow. Called and spoke to Drew. He told me sorry, but I am responsible for the tow charge. Last Honda purchase I will make in the future.
8/13/2023
Tim O. VERIFIED CUSTOMER
Greatly appreciated Shawn fitting in our car diagnosis and addressing its problems so quickly. I liked his positive and helpful attitude. A positive experience overall.
8/13/2023
Chris T. VERIFIED CUSTOMER
Michael was very open and honest with me. I was happy with that approach. The first time I was at your establishment it felt kind of used car salesy...so I appreciate the change and will be back.
8/13/2023
Bernice S. VERIFIED CUSTOMER
Good job!
8/13/2023
Patrick P. VERIFIED CUSTOMER
I came in without an appointment needing an oil change before my trip that same day. He was clear that it would be about 2 hours and 2 hours later my car was ready. Thank you for fitting me in!
8/12/2023
Jan L. VERIFIED CUSTOMER
Great service as usual.
8/12/2023
Kelly H. VERIFIED CUSTOMER
I was told one time then I got there they told me a total different time Then they told me my car needed several things done to it which I already had done I wasn't happy at all very frustrating
8/12/2023
Curtis J. VERIFIED CUSTOMER
Very friendly staff , took good care of me!!!!! And also fast . Great place
8/12/2023
John S. VERIFIED CUSTOMER
Lucas Smith is the best service advisor I have had at Rapids Honda, very thorough and professional
8/12/2023
Lisa J. VERIFIED CUSTOMER
Lucas was great to work with.
8/12/2023
Laura H. VERIFIED CUSTOMER
Michael was very courteous and helpful!
8/11/2023
Bruce B. VERIFIED CUSTOMER
Chad was wonderful to work with, as he always is. Thank you for such wonderful service!