Back in the day I used to get a car wash. When you bought a car into a dealership. I didn't get that. Was it because it's cold?
1/14/2025
Amy H. VERIFIED CUSTOMER
Michael was great to work with!
1/14/2025
Pearl L. VERIFIED CUSTOMER
I am very happy with the feeling of my car like how smooth it ran. Very nice work
1/14/2025
Kelly R. VERIFIED CUSTOMER
This is the third time I have brought my vehicle in for servicing, and not all of the items have been completed. It’s extremely frustrating when you schedule a recall appointment and they do everything but the recall. This time I was also promised a loaner vehicle and did not receive one until an hour after I arrived. Ever since we purchased this vehicle, this service department has been frustrating to work with and disorganized. I will not be bringing my vehicle back here for servicing if I can avoid it.
1/13/2025
Rachel C. VERIFIED CUSTOMER
Blong was wonderful to work with.
1/12/2025
Andrea I. VERIFIED CUSTOMER
Chad was very helpful and prompt in returning my phone call.
1/12/2025
Harold A. VERIFIED CUSTOMER
Cosr was excessive!!
1/11/2025
Elizabeth C. VERIFIED CUSTOMER
Took the time to find what might have been the problem. Hopefully it is fixed.
1/11/2025
Sunia U. VERIFIED CUSTOMER
Chad is very courteous and was able to answer all questions
1/11/2025
Keith B. VERIFIED CUSTOMER
Mathew was very complete with his service and timely
1/10/2025
Paul C. VERIFIED CUSTOMER
Blong in your service dept did an outstanding job
1/10/2025
Lee D. VERIFIED CUSTOMER
None
1/10/2025
Alexis K. VERIFIED CUSTOMER
I was pleased with the maintenance completed on my vehicle. However I had to wait an extra 10 minutes after my vehicle was done to pay for it and get my keys back. Had I not been watching for my vehicle I wouldn’t have known it was done. Seemed like the employees were more concerned about scheduling their own vehicle service appointments than helping the customers that were standing there waiting.
1/9/2025
Brian J. VERIFIED CUSTOMER
Happy with service. Thanks.
1/9/2025
Janelle H. VERIFIED CUSTOMER
Matthew was great to work with and made my experience manageable. He kept me up to date on the issue with my car. He was able to get me a loaner car while my car was getting worked on so I was not left without transportation. He also waited til almost close to get me a loaner and to pickup my car on separate days. It was much appreciated. In addition, he worked on an additional issue with a seatbelt that was worn and had to submit for approval. I was completely satisfied with my experience.
1/9/2025
Steve L. VERIFIED CUSTOMER
Drew and the technician were great. Looking forward to my next visit in the near future.
1/9/2025
Patrick I. VERIFIED CUSTOMER
Blong was able to get me in for a quick service and was very accommodating. Service was quick and was notified along the way. I will continue to utilize the service department at this location.
1/9/2025
Debbie O. VERIFIED CUSTOMER
Michael provided excellent customer service throughout the entire Service Center process. Thank you
1/8/2025
Greg R. VERIFIED CUSTOMER
Great work Team Honda
1/8/2025
Donna G. VERIFIED CUSTOMER
Matt was very nice and personable…he said it would take approximately 3 hours and he was right on…I am leasing my car from Rapids Honda and would never go back to the previous dealership…this is my 5th Honda and 4th CR-V…love Honda’s!