I had my air filters changed at my previous visit, only 6 months prior, and I went in for my oil change and they told me I had to change them again. The photos of the filter looked nasty and I had someone I trust take them out and look at them. They were not the same ones I had put in a few months prior. It’s not okay for Honda to take them out and put gross ones in to try to make me buy new ones.
12/26/2024
Jeff O. VERIFIED CUSTOMER
The service was fast. However after service there is now a whooshing sound at the rear of the vehicle, and seems to be lack of power. My fear is that they replaced the fuel pump with a bad one
.
12/24/2024
Cathleen T. VERIFIED CUSTOMER
Very helpful, kind, knowledgeable and understanding.
12/24/2024
Janette E. VERIFIED CUSTOMER
Drew did a great job got the vehicle in and work done in a timely manner
12/24/2024
Marlowe L. VERIFIED CUSTOMER
Good service
12/24/2024
Liz G. VERIFIED CUSTOMER
Very friendly.
Very helpful
12/24/2024
Alexander B. VERIFIED CUSTOMER
Guy busted his **** and made sure I got my truck fixed in time for Christmas. He hooked me up and I am absolutely satisfied. this is the first time I’ve done a survey so kudos to Matt.
12/23/2024
Richard J. VERIFIED CUSTOMER
Matthew was very nice and helpful
12/22/2024
Jenna L. VERIFIED CUSTOMER
Matthew gave excellent and attentive customer service despite the chaos going on around with a busy Saturday!
12/22/2024
Nancy E. VERIFIED CUSTOMER
Job is not done yet, although Mikey tried his best to make it happen. Ran into problems ??
12/22/2024
James I. VERIFIED CUSTOMER
Great service by the entire team, from the desk to the shop
12/22/2024
Melissa G. VERIFIED CUSTOMER
Thanks! My brakes are not making a horrible sound anymore!
12/21/2024
Jason A. VERIFIED CUSTOMER
Matt did a great job, my best visit at Rapids Honda. He's your top performer.
12/21/2024
Tana T. VERIFIED CUSTOMER
Drew went above & beyond to get me taken care of! It is appreciated more than you know!
12/21/2024
Jason V. VERIFIED CUSTOMER
Excellent experience
12/21/2024
Ranee J. VERIFIED CUSTOMER
Matthew Wirig was a pleasure to work with. He answered all my questions and showed interest in meeting my service needs.. He was
professional and friendly. I believe he is an asset to the service department.
Thank you Matthew for going the extra mile.
12/21/2024
Julia F. VERIFIED CUSTOMER
Blong was super helpful. Detail oriented and easy to work with.