Thank you Drew for your kindness when I was a few minutes late today for my appt. Great service and super fast oil change, tire rotation, and different change. You guys are rocking the customer service!!! Thank you.
12/10/2024
Bonnie R. VERIFIED CUSTOMER
Tried to purchase the Black Friday oil change deal for 99.99 over the phone and was told had to come in person. Why would you turn down a sale when you had it? Did go in person and come to find out an additional charge of 10.80 for shop supplies was tacked on the advertised price. This charge was not disclosed at point of sale only realized after looking at receipt later. I’m quite disappointed in your shady business practice.
12/9/2024
Rick M. VERIFIED CUSTOMER
Good service
12/8/2024
Dean C. VERIFIED CUSTOMER
He was very helpful and courteous. Great person.
12/8/2024
Kristin M. VERIFIED CUSTOMER
Michael is the best!
12/8/2024
Saeed K. VERIFIED CUSTOMER
Thanks your good and best offer
MMicheal
12/8/2024
Jessica H. VERIFIED CUSTOMER
I have oil leaking in my garage after my oils change. We are calling on Monday to address
12/7/2024
Jilanne W. VERIFIED CUSTOMER
The service was excellent. I got my tire fixed very quickly without having an appointment ahead of time. Thank you very much.
12/7/2024
Lance N. VERIFIED CUSTOMER
Keep up the good work with trust worthyness and excellent parts and lubricants!
12/7/2024
Brett L. VERIFIED CUSTOMER
Matthew is as very informative about the recalls I came in for and made sure that I was taken care of from when I walked in the door to the time I walked out.
12/7/2024
Mike W. VERIFIED CUSTOMER
Another great job by the Rapids Honda team . Thank you .
12/7/2024
Madeline R. VERIFIED CUSTOMER
Excellent service, will definitely be returning.
12/7/2024
Sharon E. VERIFIED CUSTOMER
Shane was very helpful and informative!
12/7/2024
Michelle P. VERIFIED CUSTOMER
Was sad at first then my service advisor changed jobs but at end I was happy with the status and customer service I received and now Matt will be my service advisor. See you in January most likely.
12/6/2024
Minh L. VERIFIED CUSTOMER
Very good
12/6/2024
Jennifer P. VERIFIED CUSTOMER
This was my first time at Rapids Honda and I could not have been happier with the service I was provided by Michael. He kept me informed about the repairs needed for my vehicle and went above and beyond to assist with contacting the service warranty provider to submit my claim. His professionalism and kindness will ensure that I will continue to use Rapid Honda for any and all service for my Honda.
12/6/2024
Steven W. VERIFIED CUSTOMER
He was polite nd kept me informed very good experience
12/6/2024
Michael R. VERIFIED CUSTOMER
Chad did a great job as usual.
12/6/2024
Doreen H. VERIFIED CUSTOMER
Always great service
12/6/2024
Susan I. VERIFIED CUSTOMER
Everything was done thoroughly and they were careful about keeping inside of car clean and dry.