Shawn was so helpful and courteous.
Our service was very good as was our experience.
11/13/2024
Alan F. VERIFIED CUSTOMER
A basic complementary car wash on the serviced vehicle would’ve been a nice finishing touch.
11/13/2024
Don B. VERIFIED CUSTOMER
Great service as usual
11/12/2024
Jeff F. VERIFIED CUSTOMER
Shawn communicated with me via text first thing on Monday morning after having my vehicle towed in over the weekend. I received an inspection report before 8 and had a follow up phone call with Shawn. The work was completed before noon and he communicated via text through the whole process.
11/12/2024
Bruce M. VERIFIED CUSTOMER
Happy with my service today
11/12/2024
Kim J. VERIFIED CUSTOMER
There was an unpleasant odor in the vehicle when I got back in it after service.
The odor is still in there this evening and possibly worse. I’m not sure if something is leaking, or the service person had something on his shoes or clothing. If the odor doesn’t dissipate over night I’ll be back in.
11/12/2024
Hashim S. VERIFIED CUSTOMER
Thabks
11/12/2024
Cary M. VERIFIED CUSTOMER
Thanks again
11/10/2024
Humberto V. VERIFIED CUSTOMER
Super good job
11/10/2024
Sam X. VERIFIED CUSTOMER
Matthew was very nice and helpful. Will definitely return for Honda service at Rapid Honda! Thanks Matthew
11/10/2024
Isabella R. VERIFIED CUSTOMER
The staff was very professional and friendly. The work was done within the timeframe given to me. Job well done
11/10/2024
Joycelyn D. VERIFIED CUSTOMER
Chad took me back see Technician, Yeng Kue to show and explain my concerns regarding the alignment and tire tread. This was very helpful and much appreciated. Thank you.
11/9/2024
Michael R. VERIFIED CUSTOMER
Chad always does a spectacular job in servicing my cars.
11/9/2024
Haaris A. VERIFIED CUSTOMER
Everything was super smooth and everyone communicated things so clearly. Really appreciated the customer service. Thank you!
11/9/2024
Tim W. VERIFIED CUSTOMER
Shane was friendly, knowledgeable, and very helpful. He communicated throughout the process of getting a windshield for my Prologue and then setting up a time to get it repaired.I will definitely bring my vehicle back as needed.
11/9/2024
Tammy D. VERIFIED CUSTOMER
Your customer service is absolutely fantastic. I wouldn’t change a thing. Thank you for the kind and courtesy that I received in all of my visits. Happy holidays and happy new year.
11/9/2024
Kirti S. VERIFIED CUSTOMER
The team at Rapids Honda never back down on bold commitments and over delivering when it comes to customer satisfaction
11/9/2024
Paul N. VERIFIED CUSTOMER
The people at Rapids Honda are the nicest people you want to deal with.
We bought our vehicle from this Company and our quite satisfied. We also brought our car in to have a remote starter installed and the mechanics did a great job. Thank you to the entire staff for a job well done.
Paul & Carol Nichols
11/8/2024
Robert N. VERIFIED CUSTOMER
Easy in and out. Much appreciated.
11/8/2024
Roger D. VERIFIED CUSTOMER
I appreciate his efforts to get the parts delivered and our car fixed in time for my wife to keep a very important engagement in Chicago. He explained everything very well and I understood his explanations of our situation.