I thought the service tech was efficient and caring about my vehicle.
He informed me that while Rapids Honda promised a one year free tire rotation and oil change - that they lied to me. There is only one service sone for free. Classic rip off!
10/27/2024
David F. VERIFIED CUSTOMER
I had a great experience with Matt.
10/26/2024
Troy M. VERIFIED CUSTOMER
Michael was very professional and did a phenomenal job explaining the service performed on my CRV and what products would be best for me to purchase for my vehicle. When I go back for service, I will definitely try to get him.
10/26/2024
Susan C. VERIFIED CUSTOMER
The passenger side of windshield has a blurred chemical across the glass
I trued everything I could to remove
It appears to be dried on
Need help repairing as it’s fleeting vision to drive
I live 2.5 hours from the shop can not return to shop to correct the problem
Want to hire a local detail company to fix but need to confirm whom is paying ?
I believe a water repellent was put on windshield as water will bead up on driver’s side however passenger side is just a blurry up and down mess of something
10/26/2024
Donna L. VERIFIED CUSTOMER
I appreciated the help I received in choosing which tires to buy.
10/26/2024
Aly R. VERIFIED CUSTOMER
Very rude customer service, did not update me that my car was ready till 30 min before they closed and I had to rush over. Lady I spoke with on the phone was very rude and disrespectful.
10/26/2024
Bruce/Kathie N. VERIFIED CUSTOMER
Excellent service
10/25/2024
Linda C. VERIFIED CUSTOMER
I am, as usual, very pleased by the quality of service. I am especially grateful that the dealership is willing to transport me home while my vehicle is in the shop and then pick me up when it is completed. That service alone makes such a huge difference in my life. I can't thank them enough.
10/25/2024
Gary A. VERIFIED CUSTOMER
Great service as usual.
10/25/2024
Marvin B. VERIFIED CUSTOMER
Matthew is good.
10/25/2024
Marilyn C. VERIFIED CUSTOMER
He was very helpful and the service he provided was appreciated. As it turned out I needed new tires and he helped me in recommending which ones I should get for my CRV.
10/25/2024
Kamal F. VERIFIED CUSTOMER
Great customer service.
10/24/2024
Larry A. VERIFIED CUSTOMER
It was a great experience working with Shawn. He was very professional, and he completed the work on my vehicle to my complete satisfaction.
10/24/2024
Stephanie T. VERIFIED CUSTOMER
Calling my daughter and I “girls” wasn’t appropriate- I’m fairly certain I’m older than Chad.
10/24/2024
Huisong Y. VERIFIED CUSTOMER
Good service
10/24/2024
Erin G. VERIFIED CUSTOMER
Mikey, thanks for keeping me informed and for providing a loaner car without hesitation when we had to wait a day for the replacement part.
10/24/2024
Peter N. VERIFIED CUSTOMER
Thanks a lot
10/24/2024
Dan S. VERIFIED CUSTOMER
Blong Xiong did a great job listening to what my concerns were and kept me up to date on my vehicle progress. He was very easy to work with. Thank you!
10/24/2024
Barb P. VERIFIED CUSTOMER
he told me what they were going to do and it was done I hope..