Appreciate your crew in the service department. They are personable and take great care of our needs
10/8/2024
Helen W. VERIFIED CUSTOMER
The service was Excellent!!!
10/8/2024
Robert N. VERIFIED CUSTOMER
Mike has always been helpful explaining the safety and maintenance needs of my Honda without being a pushy sales guy.
10/8/2024
Michael S. VERIFIED CUSTOMER
Chad was friendly and efficient and responded promptly when called with a question. He's very professional
10/8/2024
Randy G. VERIFIED CUSTOMER
Thx for the good service, & helpful Honda Accord knowledge.
10/8/2024
Howard G. VERIFIED CUSTOMER
Michael Estrada was very professional
10/7/2024
Abdelaziz S. VERIFIED CUSTOMER
Everything is good
10/6/2024
Kevin S. VERIFIED CUSTOMER
Shear Class Service Department!
Chad Z Deserves another Coors Light ????
Thanks Again Rapids Honda ?
10/5/2024
Hany Y. VERIFIED CUSTOMER
Matthew is Excellent
Keep him
Polite, pleasant
He knows how to deal with a customer
10/5/2024
Aylee M. VERIFIED CUSTOMER
The service was awesome Matthew did a really good job,
10/5/2024
Jackie O. VERIFIED CUSTOMER
MAATT IS AWESOME and provides me with an honest opinion of what I need to do to keep an older Honda working in the best motion for the current owner but
10/5/2024
Mee X. VERIFIED CUSTOMER
Had a great experience as always. The staff was transparent with the services that were needed for my vehicle and answered all my questions.
10/4/2024
Melinda M. VERIFIED CUSTOMER
Thank you!
10/4/2024
Kari L. VERIFIED CUSTOMER
Michael was friendly and helpful and updated me on the needs of my car! Thanks for great service!
10/4/2024
Osman H. VERIFIED CUSTOMER
No comment
10/4/2024
Jemal A. VERIFIED CUSTOMER
Jemal A
10/4/2024
Curtis S. VERIFIED CUSTOMER
Without a doubt Chad is the best Service Manager I have felt with
He explained everything regarding the service on my car.
Give this guy a raise!
Curt
10/4/2024
Traci O. VERIFIED CUSTOMER
During my first visit, I was informed to pull up to the garage doors and activate my hazard lights for my complimentary car wash, which worked well. However, during my recent oil change, I was unsure how to signal for service. The doors didn’t open when I pulled up, and I hesitated to turn on my flashers since I wasn’t there for a car wash. I ended up walking inside, where I noticed several staff members observing without offering assistance.
I suggest placing a sign outside to clarify the door operation and encouraging staff to greet customers entering the service area. These small changes could greatly enhance the customer experience.
Overall, I was pleased with my oil change and appreciate the quality of service. Thank you for considering my suggestions.