This was my first time ever doing. This was my first time taking my car to do an oil change. The service was amazing and I didn’t feel overwhelmed. Biong was spectacular with explaining everything and making sure I understand. I’ll definitely come back and request Biong!
9/11/2024
Mohamed S. VERIFIED CUSTOMER
Thank you so much. You did great job.
9/11/2024
Kelly M. VERIFIED CUSTOMER
Mikey is the best. He knows who I am when I check in. He remembers my cars past issues. He is personal and professional. Makes me feel welcome and important as a customer. Listens to my time restraints and beats them.
9/11/2024
Josh W. VERIFIED CUSTOMER
Michael did a great job meeting all of my needs and answering my questions. Thanks Michael!
9/11/2024
Leah P. VERIFIED CUSTOMER
Matthew was very professional and offered great customer service. He kept me updated on the status of my vehicles repairs and also tried to find solutions for me on a loaner car. Very helpful!
9/11/2024
Sonja A. VERIFIED CUSTOMER
Quick and easy top notch
9/10/2024
Haejung R. VERIFIED CUSTOMER
He greeted me with professional manner and great customer service attitudes.
He is great!!!
9/10/2024
Jilanne W. VERIFIED CUSTOMER
Quick service
9/10/2024
Jacob K. VERIFIED CUSTOMER
Always friendly and professional. To top it off today, they finished my appointment much earlier than expected
9/10/2024
Susan P. VERIFIED CUSTOMER
Matthew was so excellent as I got my oil changed only this time. He gave me great advice, on my Honda CRV and gave me suggestions of what could be done and what is beneficial upkeep. He was very polite, thorough and personable. My oil chang took a shorter amount of time and I was thrilled completly overall. Rapids Honda consistently has been my #1 place since 2020 when I purchased my vehicle there.I love the friendly customer service and I totally trust the dealership. Matthew included! 5 stars for all. Thank you!
9/10/2024
Dorothy H. VERIFIED CUSTOMER
Maintenance needed was not cleared on dash.
9/9/2024
Pam O. VERIFIED CUSTOMER
Matthew was awesome!! Besides being a great service agent, he told me he would remember what I needed on the next oil change so I don't have to!! Yippee!
9/9/2024
Elishea A. VERIFIED CUSTOMER
Matthew and all the staff at Rapids are fantastic. I appreciate the team and the relationship they have with their customers.
9/8/2024
Mohammad I. VERIFIED CUSTOMER
Thanks you
9/8/2024
Joseph C. VERIFIED CUSTOMER
Excellent service from the representative. Thank you for your service
9/8/2024
Kelly T. VERIFIED CUSTOMER
Very pleasant. Helpful. Explained things well.
9/8/2024
Kara J. VERIFIED CUSTOMER
Chad was very thorough with my hrv engine light
9/8/2024
Not-Provided N. VERIFIED CUSTOMER
Matt was great to work with
9/8/2024
Zachary S. VERIFIED CUSTOMER
Matthew was great. Please give him a raise and PTO.