Great experience and Matt is my go to service person!
2/9/2025
Varun P. VERIFIED CUSTOMER
Michael was awesome . I was not able to reach the dealership on time for my service due to bad weather . Michael made sure I was accommodated in a timely manner and also made sure every thing was taken care perfectly for my pilot .
2/9/2025
Susan L. VERIFIED CUSTOMER
Drew is always very professional and friendly as well. Nice to have him for as my Advisor.
2/8/2025
Barbara W. VERIFIED CUSTOMER
I was pleased with my visit at Rapids Honda and the concern I received from Matt Wiring. I would bring my truck back for service.
2/8/2025
Gregory S. VERIFIED CUSTOMER
Polly was done when promised! We think the issue is resolved
2/8/2025
Carla C. VERIFIED CUSTOMER
There was a little discrepancy regarding the brakes on my Honda. I had new brakes installed just 12,000 miles ago so I’m confused that I need new brakes. The box was checked on the inspection sheet that the brakes weren’t looked at on this visit so I don’t understand why I was told that I need new brakes.
2/8/2025
Debbie F. VERIFIED CUSTOMER
Happy with my service
2/8/2025
Asif J. VERIFIED CUSTOMER
Car was returned dirty, did not get any complimentary car wash or vacuuming. The driver side was filled with slushy snow from boots, they did not care to put the mats in before working on the vehicle.
2/8/2025
Jason H. VERIFIED CUSTOMER
Always a good experience with drew even if I am coming in just for a car wash.
2/8/2025
Brittany R. VERIFIED CUSTOMER
It was my first time there for an oil change and I was very impressed!
2/8/2025
Gail P. VERIFIED CUSTOMER
Great service!
2/7/2025
Keith B. VERIFIED CUSTOMER
He is always professional
2/7/2025
Rick M. VERIFIED CUSTOMER
Fast service and very thorough. Thank you
2/7/2025
Mark L. VERIFIED CUSTOMER
Everything turned out great, keep up the good work, thank you
2/7/2025
Joe P. VERIFIED CUSTOMER
This was not Drew‘s fault but when we originally scheduled an appointment to drop it off, we said we needed a rental car and we’re told to come closer to 9 AM because sometimes they aren’t ready at 7 AM when service opens. We arrived around 9 AM and they said they were out of rental cars for the day so me and my wife both wasted time driving over and back and going to work late which was frustrating for our first experience w Rapids Honda.
2/7/2025
Blake R. VERIFIED CUSTOMER
Very happy with Chad and your service department.
2/6/2025
Robert R. VERIFIED CUSTOMER
We greatly appreciated Michael’s help with our recent car problem. He took the time to explain our options. He definitely has a talent for customer service