I don’t need a callback, however I wanted to express that it took nearly an hour and a half for just an oil change/tire rotation. That seems a bit long considering you can go to just about any oil change place and get the same service in half the time or quicker. I’m not gonna complain too much since my service was free from buying a new vehicle with Rapids Honda, but if the service wasn’t free I’m not sure I would be back.
2/29/2024
Dawn K. VERIFIED CUSTOMER
Thanks for fitting me in Mikey.
2/29/2024
Trevor P. VERIFIED CUSTOMER
Spot on customer service
2/29/2024
Maria M. VERIFIED CUSTOMER
Very good
2/29/2024
Thomas V. VERIFIED CUSTOMER
Ok. I will watch for it.
2/29/2024
Dennis P. VERIFIED CUSTOMER
Service Advisor Blong is wonderful!
2/28/2024
Patricia S. VERIFIED CUSTOMER
My assistant when I arrived,was very polite. The work was done quickly. Thanks for your help well done ???? Patty Shultis
2/28/2024
Asim S. VERIFIED CUSTOMER
Excellent
2/28/2024
Mikayla A. VERIFIED CUSTOMER
I am very grateful for how much he worked with me, ensuring the time worked for me, made sure I had transportation to and from the shop. Definitely consistent with the last time I saw him, super cool guy.
2/28/2024
Kristopher C. VERIFIED CUSTOMER
Micheal did a good job in his service today.
2/28/2024
Bethany W. VERIFIED CUSTOMER
Great customer service!
2/27/2024
Karen F. VERIFIED CUSTOMER
Michael was professional, kind and had a great positive attitude!
2/27/2024
Denise M. VERIFIED CUSTOMER
Long gave great service and Jonah gave me a ride home. Great employees. They’re both professional and polite and cared about me. Thank you!
2/27/2024
Lisa B. VERIFIED CUSTOMER
Chad was very friendly and explained suggested maintenance thoroughly.
2/27/2024
John S. VERIFIED CUSTOMER
Chad was great as always and my 30k service was completed quickly.
2/27/2024
Jeannine M. VERIFIED CUSTOMER
Always the best from Shawn! Give him a raise. ????
2/25/2024
Mary N. VERIFIED CUSTOMER
My car looks GREAT both inside/outside! Drew kept me informed throughout the whole process today. I learned something new about my tires. Due to new/old tires I didn’t have my tires rotated today. I guess the tread on all 4 tires need to be the same/similar tread. I was satisfied with my visit today. Thank you!
2/25/2024
Siri W. VERIFIED CUSTOMER
Blong has great customer service. I have always been pleased with the services I have had done. My vehicle always comes back clean.
2/24/2024
Bruce M. VERIFIED CUSTOMER
All went well and I was pleased with the service department and the people that I dealt with. All my questions were answered.