Driver side mirror is distorted. Will call soon. When light shines on it it is translucent and you can see behind it.
2/20/2024
Rudy R. VERIFIED CUSTOMER
The service was excellent, the work was done faster than I was expected!!! I will keep coming back for service on my Vehicle!! Thank you!!
2/20/2024
Cathy M. VERIFIED CUSTOMER
This being my first time with my recently purchased Honda, yes, Mickey explained all the details- thanks Micky
I also had a nice visit with Isiah
God bless you all!
See you after another 5000 miles????
2/20/2024
Donna H. VERIFIED CUSTOMER
Blong did a great job diagnosing the potential problems, contracting with a third party for a portion of the work, ordering the needed parts and coordinating the repairs. I’m very happy with the work.
2/20/2024
Sonja S. VERIFIED CUSTOMER
Marlin and Chad both always have taken care of me. If I've had a question, they can answer it! Thanks, Sonja
2/20/2024
Kaitlyn D. VERIFIED CUSTOMER
Was sent home with a key that didn't work. Clearly the workers never tested the key they cut. Had to come back to the dealership for them to tell me its a different issue. Something that should have been determined from the very beginning if they would have actually tried the key themselves.
2/19/2024
Aravind K. VERIFIED CUSTOMER
Drew is amazing and helped me to advise service. Also did the Auto Buttler and Diamond fusion service at the last minute. Thank you Drew.
2/18/2024
Deborah R. VERIFIED CUSTOMER
Thanks
2/17/2024
Roxanne A. VERIFIED CUSTOMER
The young man that checked us in was wonderful.Kept us updated on things with our vehicle.
2/17/2024
Kristi O. VERIFIED CUSTOMER
Thanks! Super easy in and out. Great communication.
2/16/2024
Frank B. VERIFIED CUSTOMER
Lucas provided the absolute best customer service any individual would desire. He calmly listened to the presented issue, laid out a plan to address the issue that wasn’t previously provided by other staff, and took a “customer first” approach to getting my car in immediately. The end result was what he assumed and my car was fixed!!! Love my Honda CRV
2/16/2024
Traci O. VERIFIED CUSTOMER
Somehow the system failed to log my appointment, even though I had received two text messages, confirming my appointment. Blong Xiong was quick to resolve the issue and a pleasure to work with.
2/16/2024
Todd C. VERIFIED CUSTOMER
It was great to work with service manager DeLong.
Thanks Todd C
2/16/2024
Juan Carlos. VERIFIED CUSTOMER
Fast well done and excellent service
2/16/2024
Keith B. VERIFIED CUSTOMER
Your service writter makes you feel as the most important person in the dealership.
Keith
2/16/2024
Susan R. VERIFIED CUSTOMER
He came to me when I stepped out of my car and asked how he could help…I told him about the low tire pressure symbol on my dashboard and we found a tire that seemed very low. He took action, with my permission, and took the car to service to see what could be the problem…he suggested some sort of leak. I waited in the lounge and after a while I got up to find him and ask what was wrong…they found a nail in the tire, patched it, and I was on my way! Rapids Honda has caring people working for the company.??
2/16/2024
David J. VERIFIED CUSTOMER
Good communication
2/16/2024
Julie L. VERIFIED CUSTOMER
Michael was an exceptional employee, communicative, knowledgeable and a real asset to Rapids Honda!
2/16/2024
Caroline M. VERIFIED CUSTOMER
Don’t contact me. In the future, I would appreciate if you would check me in promptly and finish the work at the time promised.