Pleased with prompt service.
Chris was especially helpful and efficient.
1/8/2022
Stephen M. VERIFIED CUSTOMER
Kevin Knepper attacked an annoying squeak coming from the rear cabin. With the help of a mechanic, he discovered a loose back seat attachment. So far, so good, squeak gone. Thanks!
1/8/2022
Larry M. VERIFIED CUSTOMER
Oscar did a fantastic job and was very professional. He fixed my problem and went out of the way to get me back on the road. I will ask for his help from now on. He is worth the time to train and keep!
1/8/2022
BITA'S FASHION. VERIFIED CUSTOMER
Excellent service and very honest trustworthy
1/8/2022
Johnny K. VERIFIED CUSTOMER
Erick Valdez was very helpful. He originally told me the maintenance would take 2 1/2 hours but my vehicle was completed in just over an hour. I was very pleased with the service I received.
1/7/2022
Deborah V. VERIFIED CUSTOMER
Oscar really takes care of customers. Goes above and beyond to make sure I was completely satisfied , he always greets me like an old friend and thanks me for choosing Brown Cadillac ..
1/7/2022
JAMES S. VERIFIED CUSTOMER
Everyone was very nice, and helpful. I received text prompt text messages alerting me about the status of my car. Overall it was a great experience.
1/7/2022
Mirna D. VERIFIED CUSTOMER
Oscar was extremely helpful in ensuring my vehicle was correctly diagnosed for a suspension problem I had noticed. We took the vehicle for a drive so that he could communicate to the technician the problem with the suspension. The vehicle stayed at the shop for a week...and he ensured I would have transportation to continue my personal activities such as work and life in gneral. I so much appreciate Oscar, he went the extra mile in representing Marvin K. Brown, and in the future I will look to trust my vehicle to your company and Oscar's customer service.
1/7/2022
Michael F. VERIFIED CUSTOMER
Great job!
1/7/2022
Patricia M. VERIFIED CUSTOMER
One of the problems was not completed to my satisfaction.
1/7/2022
Kenneth J. VERIFIED CUSTOMER
Absolutely satisfied with their service center. Exceptional customer service, Completely satisfied as always. Luis was a pleasure to deal with and would highly recommend him as well as Larry Ramos! Thank you all!!
1/7/2022
Elivira Or. VERIFIED CUSTOMER
Erick provides great customer service.
1/6/2022
TONY L. VERIFIED CUSTOMER
A pleasure to work with Luis
1/6/2022
Daley Custom. VERIFIED CUSTOMER
Eric did a great job, however the bed cover leaks at the tailgate and it needs attention.
Jack Wagner V.P.Daley Custom Homes
1/6/2022
Ronald L. VERIFIED CUSTOMER
Kevin Knepper is the absolute best. He has kept me as a loyal customer at Marvin K Brown through the years.
1/6/2022
Merle P. VERIFIED CUSTOMER
Kevin is the Greatest
1/6/2022
Jan M. VERIFIED CUSTOMER
Completely satisfied great workers Kevin was a great service advisor would tell all my friends about you guys
1/6/2022
Rick R. VERIFIED CUSTOMER
Luis, was always on top of my needs.
1/6/2022
Quincy C. VERIFIED CUSTOMER
Luis is the man!!!!! Communication is vital and he provided it all. Luis should be promoted, given a raise or a bonus!!!! Keep him there!!!
1/6/2022
Derek W. VERIFIED CUSTOMER
Jared is always a pleasure and handles business in an efficient, professional and punctual manner. I will continue to go through the dealership for maintenance as long as I deal with him. Good people.