THE SERVICE TEAM WAS VERY friendly and took the time to explain the service and arrange transportation since the service would take a while.
Thank you for wonderful service.
12/3/2021
Steve W. VERIFIED CUSTOMER
All I know is each time I bring in my Escalade for service I can always count on LARRY RAMOS to handle all my concerns. He is a true asset to MKB. My Escalade happens to provide me and my family with our livelihood and I depend on its performance for my exclusion clientele. Thanks again Larry, you hit another one out of the park!
12/3/2021
Daniel E. VERIFIED CUSTOMER
Óscar was communicative and thorough. It has been the best service I received
12/3/2021
Kevin K. VERIFIED CUSTOMER
Excellent service. Great communication. Erik and team were awesome
12/3/2021
Perlie C. VERIFIED CUSTOMER
Oscar is the best service advisor I have worked with in the past 7 years of bringing my vehicle in.
12/3/2021
Desiree K. VERIFIED CUSTOMER
Thank you Jared and team!
12/3/2021
Scott W. VERIFIED CUSTOMER
Excellent service. Thank you
12/3/2021
Linda O. VERIFIED CUSTOMER
Jared was very patient to assist me with vehicle questions on arrival and departure. Wonderful customer service
12/3/2021
DONALD B. VERIFIED CUSTOMER
Eric is a joy to work with and an employee brings great credit to your dealership. I look fotward to taking the truck in for service or installing an excessory. I know Eric willtake care of the task and he ALWAY keeps me informed of the status and any issues that may arise.
12/3/2021
Terry S. VERIFIED CUSTOMER
You had my vehicle for over two weeks. The vehicle still makes a noticeable noise when I accelerate, which is why I took it there in the first place. I asked for the the injector to be checked and I didn't receive any indication that it worked properly. You did fix the spark plugs and it runs fine with the exception of the undiagnosed sound. I plan on contacting the service tech tomorrow.
12/3/2021
Joe L. VERIFIED CUSTOMER
Friendly explain details great service thanks
12/2/2021
Larry W. VERIFIED CUSTOMER
Prompt evaluation and repair.
Have worked with Jared several times. Always satisfied.
12/2/2021
Valli C. VERIFIED CUSTOMER
Erick was very nice, but it took 3 days before they could even look at it & tell me what was wrong. My vehicle was there 4 days.
12/2/2021
Dennis W. VERIFIED CUSTOMER
Was completely satisfied with Jared he met all my expectations
12/2/2021
Neal P. VERIFIED CUSTOMER
Sean was great! Glad to have my Escalade serviced at MKB.
Happy Holidays,
~Neal
12/1/2021
Bertha G. VERIFIED CUSTOMER
I am always impressed with the kindness of all employees and their efforts for client satisfy!
They go the extra mile!!
Thank you again!
12/1/2021
Lori C. VERIFIED CUSTOMER
Excellent service!
12/1/2021
Alaa A. VERIFIED CUSTOMER
It’s the fourth time I bring the car to the service to the same problem that never solved and yesterday I told that they couldn’t find the problem or in other words they don’t know how to repair it.
12/1/2021
Mark R. VERIFIED CUSTOMER
Great gentleman. Extremely helpful. Asset to your fine company.