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Real Reviews from VERIFIED CUSTOMERS
Ed B. VERIFIED CUSTOMER
He is one of the finest service writers I have ever experienced. Great communication skills.
11/10/2021
Earl L. VERIFIED CUSTOMER
Timely professional
11/10/2021
Rebecca L. VERIFIED CUSTOMER
Jared is very professional, pleasant and helpful. You can be very proud to have him in your employment.
11/10/2021
Michell W. VERIFIED CUSTOMER
Sean is great! The job has not been completely as the part is on back order.
11/9/2021
REGINA R. VERIFIED CUSTOMER
Chris was great. He made everything run smoothly and stress free. Thank you!
11/9/2021
JIM W. VERIFIED CUSTOMER
Working with Kevin is a pleasure. He is business like when taking care me and my vehicles. I will gave him a 10.
11/9/2021
Charlie H. VERIFIED CUSTOMER
Absolutely outstanding!
11/9/2021
Fred C. VERIFIED CUSTOMER
I’m happy to fill our survey after receiving hi quality service. Chris did a great job checking me in and making sure all of my service needs were met. He kept me informed and made sure I was satisfied with my service. I would also like to thank Larry he kindly checked in with me to make sure I was being taken care of in the waiting area. Great team thank you.
11/9/2021
LYNN M. VERIFIED CUSTOMER
Amazing attention to detail and the staff especially kevin Knepper went above and beyond my expectations
11/9/2021
Michelle A. VERIFIED CUSTOMER
Oil changes here take way too long even after scheduling an appt. It took about 3 hours from checking in to getting my vehicle back. Unfortunately, I will start getting my vehicle serviced at South County Buick/GMC, they’re more efficient.
11/9/2021
John S. VERIFIED CUSTOMER
Great service on time complete when they said it would be ready
11/9/2021
Garth I. VERIFIED CUSTOMER
Oscar was wonderful!!
11/9/2021
Julie R. VERIFIED CUSTOMER
Many thanks to Jared. Excellent service
11/9/2021
Devon W. VERIFIED CUSTOMER
Today’s issue was related to lack of staff I’m sure due to pandemic but service took 3 hrs & I requested no tire rotation or cleaning so it would be quick but still wasn’t. From past service experience, the service people said my tires were rotated every service but they’re not & it’s obvious from the pattern of wear. My car has 36,000 miles & I need new tires for the 3rd time & tires for Cadillacs aren’t cheap. I would like to be able to trust that the services I’m paying for are completed but sadly they’re not.
11/9/2021
Larry M. VERIFIED CUSTOMER
Excellent as always - 18 years and counting on more!
11/9/2021
Justin H. VERIFIED CUSTOMER
Great team! Super helpful and nice
11/9/2021
Franklin B. VERIFIED CUSTOMER
I’ve been waiting since 2019 to get my car detailed, since it was not at the time of purchase. I keep waiting extra time during service appointments, because they “are going to do it” & it never gets done. Can you tell me what the psi is supposed to be for tires? When I picked it up I had 39,39,39 & 41. I thought it was supposed to be about 37. Thank you
11/8/2021
Elke W. VERIFIED CUSTOMER
Kevin was great to work with and communicated what was going on with my car each step of the way.
11/8/2021
Gia D. VERIFIED CUSTOMER
Kevin was outstanding.
11/7/2021
Reynaldo A. VERIFIED CUSTOMER
MrErick Valdez provided me an excellent service. He delivered my unit on time. EXCELLENT PROFESSIONALISM mostdescrbe services!
11/7/2021