Everyone was kind and professional. The wait was less then they had told me. The lounge was comfortable and there was enough space for all the customer to maintain social distancing. Thank you
10/2/2020
Ernest J. VERIFIED CUSTOMER
Great service
10/2/2020
LEEANN R. VERIFIED CUSTOMER
Sean my service rep was great to work with. However I was sold tires that came with an expired rebate.
10/2/2020
Bobby D. VERIFIED CUSTOMER
Took a bit of time but all worked out well.
10/2/2020
Julie D. VERIFIED CUSTOMER
Kevin was awesome as always. Fit me in when I needed an appt a specific day.
10/2/2020
**** M. VERIFIED CUSTOMER
Although I’ve have some major mechanical issues with my vehicle during the short time that I have owned it, I have been very pleased with Corky’s service.
10/2/2020
Jeff H. VERIFIED CUSTOMER
Sean is great. Still have the problem unfortunately.
10/2/2020
INEZ W. VERIFIED CUSTOMER
I was very pleased with the service I received today. Sean Heinen was very professional and courteous. He kept me informed on the status of my vehicle
INEZ W
10/2/2020
Larry R. VERIFIED CUSTOMER
Best service dept in the automotive industry!
10/2/2020
Tina E. VERIFIED CUSTOMER
Thank you Sean
10/2/2020
Ricardo D. VERIFIED CUSTOMER
Kevin ALWAYS does a great job
10/2/2020
John P. VERIFIED CUSTOMER
Dana Corky weeks made my 1st visit to MKB a great experience. Very profesional and couteous. I will always have my Cadillac serviced at MKB.
10/1/2020
Raloof A. VERIFIED CUSTOMER
1/ Rental car , that they gave me was bad.
2/ very expensive charges for battery change and oil change.
3/ There were no protective measures for car seat and floor of the car, before fixing, I found dirty seat , and floor, even the dashboard!!!
5/ I received dirty car without washing the car after repair.
Wishing for better service,,,
10/1/2020
Joan K. VERIFIED CUSTOMER
Corky is extremely personable, gracious and knowledgeable. I left Marvin K Brown feeling assured that my car had been serviced by a competent team and Corky would be available if I had any future concerns. Thank you Corky!
Joan M Kirk
10/1/2020
Carmela D. VERIFIED CUSTOMER
This was my first time having my car serviced at Marvin K Brown. Robert was my service representative and I told him I was leery about being there not knowing their service reputation.
Robert exceeded my expectation of good customer service and I am looking forward to having my car serviced at Marvin K Brown again in the future. Robert is a great asset to your company.
10/1/2020
Brian M. VERIFIED CUSTOMER
Your Service Professional Anthony Deriso went above and beyond to not only keep me informed, but also to ensure that I was completely satisfied. I came in very concerned about a required repair, but left feeling like I had someone on the inside with my best interests in mind.
9/30/2020
Tony N. VERIFIED CUSTOMER
My truck is still being worked on at the dealership. Anthony has been giving me updates on the progress. Anthony gives exceptional customer service to his clients, he is my go to there.
9/30/2020
BRUCE A. VERIFIED CUSTOMER
Sean was extremely helpful and made it such a great experience we will only come service our vehicle at Marvin K. Brown.
Thank you Sean!