Excellent communication and service. Always good to see Sean.
9/30/2020
Michael Q. VERIFIED CUSTOMER
Great first experience at Marvin K Brown. Top rate from start to finish. I was especially grateful that the team accommodated me even though I was mistaken about my appointment date. Thank you!
9/29/2020
Jose N. VERIFIED CUSTOMER
He was super nice and understanding of the condition of my vehicle.
9/29/2020
OUIDA T. VERIFIED CUSTOMER
Corky was very professional, friendly and knowledgeable about the services I was scheduled to have done on my vehicle. He also followed up and confirmed my service warranty. Thank you all for your exceptional service during this uncertain time of a pandemic.
9/28/2020
Ivan O. VERIFIED CUSTOMER
Corky went above and beyond to handle what I needed from beginning to end.
I really appreciate everything he did for me today.
I look forward to my next visit.
9/27/2020
Corey A. VERIFIED CUSTOMER
Corky was very energetic and professional. He took his time to explain everything in detail even though the service department was very busy
9/27/2020
Aleksandr I. VERIFIED CUSTOMER
I asked to reset my tires sensors, because they were showing wrong tire location. I was told that it was done, but it was not. Very dissatisfied with MKB not being cognizant with its customers time. Now I will have to come back for this reset.
9/27/2020
Roman R. VERIFIED CUSTOMER
It was my pleasure to be serviced by Corky! He was first class!
9/27/2020
Scott M. VERIFIED CUSTOMER
Finished the job ahead of schedule and reviewed what. Was done
9/27/2020
Sam C. VERIFIED CUSTOMER
No comments.
9/26/2020
Denise C. VERIFIED CUSTOMER
Sean Heinen does a great job on top of everything explains customer service is great Ty
9/26/2020
Jake Z. VERIFIED CUSTOMER
Kevin Knepper is great! Always trust him with my truck.
9/26/2020
Steven S. VERIFIED CUSTOMER
Kevin is an awesome service person.
9/25/2020
Dominic P. VERIFIED CUSTOMER
Although expensive, the Brake Service that was performed on the car was good, However when We picked up our car it was covered in ash/soot both inside and out, meaning our car was left outside over the weekend with the windows down. Car had horrible odor. Called and shared my disappointment with Anthony who asked us to bring Escalade back to have it cleaned inside and out (said it would take 90 minutes for deluxe wash). We returned the following business day (Monday), my wife waited two hours only to find that they just hosed the exterior down, the inside was still covered by in soot (it was still dirty). She phoned Anthony, no return call. I phoned Anthony 24 hours later and no call back after 3 days. Disappointed my vehicle was left outside unsecured, returned in an unacceptable condition, was inconvenienced with a return trip, wasted hours out of our day and now paying to have car detailed and while I wait. This is unacceptable.
9/25/2020
Robert R. VERIFIED CUSTOMER
I have always been totally satisfied with the work done on my vehicle. Also I have complete trust in Kevin who has always been quite informative, quite professional, and quite respectful.