Sean gives excellent customer service. He knows what needs to be done and goes over it with me in a friendly/professional way. I appreciate that.
9/2/2020
Rickie H. VERIFIED CUSTOMER
It did take 2 hours+, which was a bit long
considering I had an appointment. But the
quality of the work was fine. My Service Rep
Anthony is the BEST in the Business. Thank you.
9/2/2020
Norman A. VERIFIED CUSTOMER
Professional and knowledgeable. Quickly was able to take care of my service needs involving electrical display and radio malfunction due to a battery failure. Battery was 3 years old.
9/2/2020
Tara K. VERIFIED CUSTOMER
Polite, professional, friendly
9/2/2020
JERRY N. VERIFIED CUSTOMER
The team is top shelf, with a high level of professionalism. I would recommend Marvin K Brown and Sean Heinen's teem to everyone I know...
9/2/2020
Athena W. VERIFIED CUSTOMER
Jared was great excellent customer service!
9/2/2020
Julie V. VERIFIED CUSTOMER
Job was done very quickly. I was told to be prepared to leave my vehicle a few days. It was completed in a few hours. Sean was professional and kept me informed each step of the way.
9/2/2020
Cory P. VERIFIED CUSTOMER
Clean place , excellent service . Our family is lucky to have a dealer like this to visit for maintenance.
9/2/2020
Harriet H. VERIFIED CUSTOMER
No problem, I was completely satisfied with my service
9/1/2020
TRISHA W. VERIFIED CUSTOMER
Jared was wonderful as always! Great customer service!
9/1/2020
Dimietri H. VERIFIED CUSTOMER
Larry took Phenomenal care of me during my stressful situation, i so appreciate him and his care.
9/1/2020
Jenna M. VERIFIED CUSTOMER
Corky is always diligent with communicating findings and progress whenever I bring my car in for routine upkeep or concerns. He's great to work with!
9/1/2020
Alejandro A. VERIFIED CUSTOMER
I very much appreciated how thorough Antonio was in researching the status of service my vehicle has received in the past. He went above and beyond what I expected. I will definitely ask for Antonio as my service advisor next time.
8/30/2020
Tami C. VERIFIED CUSTOMER
Anthony Deriso is a fantastic person. Marvin K Brown is very lucky to have Anthony Deriso working there I appreciate the person he is and am lucky to have him taking care of my car
Thank-you Tami C
8/30/2020
Krystal E. VERIFIED CUSTOMER
I will never use Marvin K Brown again. I was extremely unhappy and I would be more than happy to discuss why if someone would like to finally return my calls.
8/30/2020
Laura L. VERIFIED CUSTOMER
Prompt, quality service. Very satisfied with Corky’s service. Thank you.
8/30/2020
Leslie M. VERIFIED CUSTOMER
Very convenient drop off and pick up. Sean was very friendly.
8/29/2020
Debora G. VERIFIED CUSTOMER
Anthony was very professional and diligent. There was some confusion initially on the service to perform and providing a rental car and I believe This was because I did not receive a call back from Grace.
I have sent an email to the finance manager to contact me to discuss purchasing an extended GM warranty. I hope I hear back
Again Anthony was terrific
8/29/2020
Rick . VERIFIED CUSTOMER
When you make an appt for tires and pick out the tires you want to buy well in advance, they should be ready at the time of your appt. If not, call the customer.
Also a tire change should not take 4 hours - on the 3rd trip to the dealership.
8/29/2020
Michael K. VERIFIED CUSTOMER
Thank- you MKB for taking good care of me and my vehicle!