I always feel I am treated honestly at your establishment. That’s how to increase profits. Be honest and helpful and customers will ALWAYS come back. Good job Marvin K Brown!
7/9/2020
Ryan S. VERIFIED CUSTOMER
Jared was super friendly and knowledgeable about the V series. Completely honest about services needed and options on ways forward, made me feel completely at home and welcome in the dealership.
7/9/2020
David C. VERIFIED CUSTOMER
Anthony has been my service advisor since he was with Bob Baker Ford in Mission Valley and I owned a Ford Expedition. When I traded in my Expedition on a 2012 SRX and found out Anthony was a service advisor at MKB, I knew my vehicle was in good hands. Anthony has always been very courteous and helpful. He is a truly outstanding ambassador for MKB.
7/9/2020
Keitha G. VERIFIED CUSTOMER
So pleased with how helpful Robert and the support team was with getting my car taken care of and loaning me a vehicle for the day.
7/9/2020
Frank S. VERIFIED CUSTOMER
The Best
7/9/2020
Becky R. VERIFIED CUSTOMER
Great service as usual, thank you.
7/9/2020
STEVE G. VERIFIED CUSTOMER
Work completed in timely manner.
7/8/2020
DAVID OR. VERIFIED CUSTOMER
Promt and courteous as always
7/8/2020
CHINA B. VERIFIED CUSTOMER
HE WAS SOOOOOOOOOOOOO NICE TO ME LIKE SOOOOOO NICE ... I felt comfortable I didn’t feel like he was trying to get over me ... he is what u call true customer service ????????????????????????
7/8/2020
Perla H. VERIFIED CUSTOMER
Very good service
7/8/2020
Alessandro C. VERIFIED CUSTOMER
Nice guy
7/8/2020
Dave O. VERIFIED CUSTOMER
Excellent service. Thanks
7/8/2020
Chapman S. VERIFIED CUSTOMER
Customer service is a priority with Antonio, plus his communication skills complimented his effectiveness.
7/8/2020
Phillip D. VERIFIED CUSTOMER
He was great, the best. THANK YOU
7/8/2020
Edwin O. VERIFIED CUSTOMER
Your service advisor is over worked!!!!
7/8/2020
FRANK P. VERIFIED CUSTOMER
Excellant
7/8/2020
Lindsy P. VERIFIED CUSTOMER
Antonio has restored my faith in Buick/GM after working with him briefly. My car is brand new and I did not have a great experience with the dealership that I purchased the car from (El Centro), and then when the check engine light comes on after only 10 minutes of owning the car, the experience wasn’t getting any better.
Antonio was incredibly efficient and helpful and I look forward to working with him again for future maintenance issues (hopefully all scheduled!).
Thanks Antonio!
7/8/2020
Lynn S. VERIFIED CUSTOMER
Even though Anthony, our service manager, was out, Kevin Knepper Took fantastic care of us. We are so pleased with your service team and your sales team. I am truly blessed that we came to Marvin K. Brown years ago!
7/7/2020
David E. VERIFIED CUSTOMER
Please stop with the text messaging
7/7/2020
Anthony W. VERIFIED CUSTOMER
Robert is exactly why MKB has repeat customers ????????????
I always love the atmosphere and the Show Room!
MKB knows customer care and I thank you for that.