Sean was nothing but professional! Kept me the in loop - great representation of the company - promote this man!
7/2/2020
Steven C. VERIFIED CUSTOMER
My wife brought our XTS in for servicing.
She had a great experience and looks forward to coming back. Corky took very good care and she said again and again what GREAT customer service.
This is a big deal for me because she will gladly take our cars in for servicing.
7/2/2020
Joan L. VERIFIED CUSTOMER
Sean was great and went the extra mile to make sure I was happy. I have him in my contacts now so I can get his direct line????
7/2/2020
Eric M. VERIFIED CUSTOMER
Sean gave his attention to my needs as a customer, and I really appreciate that. Great job Sean.
7/2/2020
KIM OR. VERIFIED CUSTOMER
While I thoroughly enjoyed the service I received; I need to have a copy of the report from the smog check. Thanks again for outstanding service!!!
7/1/2020
Ricky R. VERIFIED CUSTOMER
Appointment was at 10:45, and I arrived at 10:45. Jared was helping another customer, and this took 16 minutes. When Jared came over to the car he simply began the check in. I thought it would have been more courteous to apologize for the wait, and then proceed.
On the day previous I had to drive down in order to make an appointment because nobody I left voicemails for returned my calls.
I purchased this vehicle at MKB in large measure because of a 20 year history my roommate had with the dealership. This service experience is not at all what we are used to.
7/1/2020
Elivira Or. VERIFIED CUSTOMER
I appreciate all your help
7/1/2020
Patrick T. VERIFIED CUSTOMER
We are never disappointed at Marvin K. Brown. And Anthony is the best!
7/1/2020
Nikki T. VERIFIED CUSTOMER
Anthony is great. Timing was not that bad. I got my car in at 2:30pm it was done a little after 4pm. I thought every tune up comes with a car wash. I saw a few other cars had their car washed. Other than that, everything was good.
7/1/2020
John E. VERIFIED CUSTOMER
Kevin Knepper:
Is a great part of your team at GMC.
7/1/2020
Julie D. VERIFIED CUSTOMER
I was very pleased with the service on my Escalade. Sean was very attentive to addressing questions I had, and keeping me up to date during the service. Even with all the precautions put into place due to coronavirus, all steps went very smoothly. Actually felt pretty normal which is rare these days.
7/1/2020
Patricia R. VERIFIED CUSTOMER
Every time we take the car in for our prepaid oil change they always try to upsell us. This time it was for a $300 tire that supposedly had a nail, that I have not seen. Either way, he text me saying they were doing it, he didn’t ask. And I said no! I don’t want to be upsold every time I go there!
7/1/2020
Adrian C. VERIFIED CUSTOMER
Fast turnaround very helpful
6/30/2020
Francesca A. VERIFIED CUSTOMER
Thanks
6/30/2020
Allison H. VERIFIED CUSTOMER
Kevin is great!
6/28/2020
MARY L. VERIFIED CUSTOMER
Thank you for being there and keeping my car running and safe.
6/28/2020
Paul G. VERIFIED CUSTOMER
Wiper blades weren't ordered and oil needed for my vehicle wasn't in stock so I left without getting my car serviced.
6/28/2020
JORGE OR. VERIFIED CUSTOMER
He was very helpful and polite and resolve the mechanical problem efficiently.
6/27/2020
Michelle P. VERIFIED CUSTOMER
Quick, convenient service. Tony came out after my service was complete to answer other questions I had and showed me some features I did not know about my vehicle. Very satisfied with my visit.
6/27/2020
Katy L. VERIFIED CUSTOMER
Very professional ,kind with excellent service. My car is running top of the line due to their great service department employees! Thank you Sean for all your help,you’re an awesome service manager!