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Real Reviews from VERIFIED CUSTOMERS
Toby B. VERIFIED CUSTOMER
My air conditioning is awful
6/19/2020
Norma J. VERIFIED CUSTOMER
The issue that I have with my vehicle has not been resolved. The problem is getting worse. When I brought my vehicle in the Technician said he didn’t detect any issues. So the Manager told me to bring it back in to address the issue. So I plan to bring my vehicle back in soon. Also I had to rent a car in the process!!..
6/19/2020
Richard J. VERIFIED CUSTOMER
Good service
6/19/2020
William L. VERIFIED CUSTOMER
Kevin’s the best
6/19/2020
Destry D. VERIFIED CUSTOMER
MKB really needs to work on communication. The text system is useless. I sent text messages emails and left voicemails. I was promised a call via text but never received anything. I had to physically go to the dealership to get the status of a part shipment and schedule the service. My father owned a Ford dealership in the 60’s and 70’s and would have never tolerated this from his employees. It makes you look really bad.
6/18/2020
Arturo Z. VERIFIED CUSTOMER
Anthony has always been friendly, positive and professional. He gives helpful ideas and insights that make the customer feel part of GMC family. Although I’ve visited the service center only a couple times, it feels like visiting a friend.
6/18/2020
Everett B. VERIFIED CUSTOMER
My service advisor Robert Failed to keep me in the loop during the process. I specifically gave a work contact number to provide me information. I made several calls with negative contact. Upon delivery of my vehicle, your advisors were not customers service oriented. Always remember the customer pays for great service with high end vehicles. Treatment of people is very important.
6/18/2020
Peter A. VERIFIED CUSTOMER
I’ve been getting my Cadillac serviced here for years now. This was my first time working with Corky and everything was great. Between him and Larry, I received the best support I could ask for. I look forward to continuing to get my car(s) serviced here for many year to come. Thank you again!
6/18/2020
William L. VERIFIED CUSTOMER
Jared is the Best!!
6/18/2020
PAMELA V. VERIFIED CUSTOMER
Corky has very good customer service. Always a pleasure to work with him Just miss having the sandwich bar closed. I was hungry when i got there. Anyways always a pleasure.
6/17/2020
Kim S. VERIFIED CUSTOMER
Corky has always provided great customer service
6/17/2020
Andrew D. VERIFIED CUSTOMER
Not everything went to plan but Antonio kept me informed and did everything he could. His personable response was welcoming and professional. Thank you
6/17/2020
Harvey L. VERIFIED CUSTOMER
Always a pleasure to come and work with Anthony and Mr.Ramos!!
6/17/2020
John A. VERIFIED CUSTOMER
Everyone we came in contact with especially Anthony were professional and courteous to us. Thanks for a great job.
6/17/2020
Keith W. VERIFIED CUSTOMER
Oil change appt scheduled on monday at 8 am Check in 830 Service writer unaware appointment made No courtesy vehicke No car wash Oil change completed 11 am Unsure if tire rotation or other insoection done Disappointed
6/16/2020
Kevin T. VERIFIED CUSTOMER
Sean was very helpful with getting our vehicle service from beginning to end.
6/16/2020
Michelle O. VERIFIED CUSTOMER
Very helpful Nice to do business with ????
6/15/2020
PAUL G. VERIFIED CUSTOMER
Great service all around. KC from the parts department was great earlier in the week and Corky from service was great today.
6/14/2020
Marsha F. VERIFIED CUSTOMER
Ver cooperativo and friendly. The service is very slow.
6/13/2020
Rodric O. VERIFIED CUSTOMER
Service was great
6/13/2020