Antonio was extremely helpful and professional. He handled the process from beginning to end keeping me informed of the vehicle status throughout. I’m really delighted to have found an organization and an employee that is fully committed to the needs of the customer. Will definitely reach out to Antonio when my vehicle is due future services. Thank you!
6/11/2020
PHILIP S. VERIFIED CUSTOMER
I have always had efficient, accommodating, and courteous service whenever I have brought my car to Marvin K Brown weather for an appointment or in emergency situation. Anthony Deriso is (bar none) the best representative I've ever dealt with in my entire driving history. He should be recognized for his kindness and thoroughness and completeness in getting the job done... Every single time. Thank you Anthony. I hope you appreciate the treasure he is and the five star reflection he is for your company. He deserves a raise!
6/11/2020
Marc E. VERIFIED CUSTOMER
Quick, efficient service. Lyft transport also greatly appreciated
6/11/2020
William C. VERIFIED CUSTOMER
So far so good with the service. Just purchased my truck May 30th 2020. And I’m completely satisfied. It was a little ruff this week when I went to my truck and found it died as a door nail. I called up Jeff he immediately told me that he had a meeting from 0830 to 0930 and that he would try and get a appointment for me scheduled. Literally 15 minutes after I text him I got a call from Jerrod, service rep.I explain to him what was going on with my truck he understood and I had my truck in service within the hour. I appreciate How efficient the MKB team works. Keep up the good work until next time
6/11/2020
Magdalena M. VERIFIED CUSTOMER
Muchas gracias nos ayudaron mucho
El señor Antonio muy amable p????????????
6/11/2020
Harvey L. VERIFIED CUSTOMER
Anthony rocks!! He is a credit to your Company!!!!!
6/11/2020
Larry S. VERIFIED CUSTOMER
Best costumer service around!!!!!
6/11/2020
Thomas S. VERIFIED CUSTOMER
Robert is excellent and a genuine and nice person.
6/11/2020
BLANCA Q. VERIFIED CUSTOMER
I waited 5-10 min before anyone acknowledged my presence in the service lane. Several people walked past me without a word. Once Kevin began working with me everything was great. He was able to accommodate me, despite arriving one the wrong day. It only took a little more than an hour for my service. Left very pleased.
6/11/2020
Patricia A. VERIFIED CUSTOMER
Thank you for the great service.
6/10/2020
Christina G. VERIFIED CUSTOMER
Jared did a great job today
6/10/2020
Barbara B. VERIFIED CUSTOMER
Okay, service well done with no problem.
6/10/2020
CHRISTIAN K. VERIFIED CUSTOMER
Robert was my service writer. Thorough and professional.
6/10/2020
Peter C. VERIFIED CUSTOMER
Larry was great. He made me feel like a valued customer. Marvin K Brown is lucky to have him as an employee.
6/9/2020
Lanae F. VERIFIED CUSTOMER
No communication. I will not be back.
6/9/2020
Sandy J. VERIFIED CUSTOMER
As always excellent service!! Great care was taken with my vehicle sounds awesome looks great!! Definitely a happy customer, thanks Jared.
6/9/2020
Diane C. VERIFIED CUSTOMER
Extra nice and thank you for adjusting driver!s door
6/9/2020
John C. VERIFIED CUSTOMER
Finished the work early. Great communication as well
6/9/2020
Justin F. VERIFIED CUSTOMER
Outstanding service, efficient and great communication!
6/9/2020
Thomas G. VERIFIED CUSTOMER
Kevin is knowledgeable and courteous. He is the reason I come to MKB for service, and new car shopping!