Luis always goes the extra mile to make sure he addresses all my concerns
2/4/2023
Kyle R. VERIFIED CUSTOMER
You guys have a terrible system for service.
I checked my car in with an appointment on a Friday and it doesn’t even get assigned a tech till the following Tuesday.
My car is garage kept and never seen the rain. Well that was true until it had to sit outside almost a week.
What is the point of waiting on an appointment for the car to just sit even longer?
I shouldn’t have my 120,000 dollar car sitting outside for no reason.
I’ve had better service on much cheaper cars over the years.
Your dealer makes me feel like I’m just another #.
2/3/2023
Clay Tile. VERIFIED CUSTOMER
Excellent service
2/3/2023
David C. VERIFIED CUSTOMER
Sean continues to be an excellent service advisor. His customer service and professionalism are first rate.
2/3/2023
Alexis Or. VERIFIED CUSTOMER
Alicia is helpful, efficient, and so kind! I would definitely recommend her to other folks. I look forward to speaking specifically with her whenever I take my car in.
2/3/2023
Rayan R. VERIFIED CUSTOMER
Thanks a lot
2/3/2023
Michael E. VERIFIED CUSTOMER
Marvin k brown has the best service dept. this was my first time with Chris. He was awesome. My fifth car at Marvin k brown and I’m never disappointed with the service.
2/3/2023
Ted M. VERIFIED CUSTOMER
Absolutely great service!! Everything was perfect!
2/2/2023
Adriane L. VERIFIED CUSTOMER
Sean Heinen is a great service provider
2/2/2023
Ihsan W. VERIFIED CUSTOMER
Luis was stellar as usual and he’s one of the main reasons I returned to this dealership for my vehicle. See you guys next service!
2/2/2023
Grace W. VERIFIED CUSTOMER
Chris is a nice guy.
2/2/2023
Peter L. VERIFIED CUSTOMER
Excellent Service.
2/1/2023
Vernard L. VERIFIED CUSTOMER
Once again, Oscar Monroe has an excellent team technicians and mechanics that he works with, and they all have done a super job today with my car. Thank you to all the people involved at Marvin K Brown for the excellent care in service. Your team providers …shout out to Oscar Monroe good looking out Bro.
2/1/2023
Faiez N. VERIFIED CUSTOMER
Very professional he handled it very well
2/1/2023
Rey V. VERIFIED CUSTOMER
Chris is really professional and courteous
1/31/2023
Marshall G. VERIFIED CUSTOMER
Predatory practices
1/31/2023
Robert S. VERIFIED CUSTOMER
I was quite satisfied with the service.
1/31/2023
Hope K. VERIFIED CUSTOMER
The service provided by Christopher Elliot was excellent. He made sure that my car was completely taken care of and that I was satisfied with everything. The service from the service department was great and completed the work on time.
1/31/2023
Consuelo V. VERIFIED CUSTOMER
Alicia Sanchez Martinez was very friendly made me feel welcomed